Bunnings
home improvement and lifestyle products
OperationsManager-CanberraStores
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Operations Manager - Canberra Stores at Bunnings. Skills: Operations Management, Team Leadership, Sales Driving, Stock Management, Customer Service. ongoing daily operations, sales and high-volume stock management within your store. monitor and measure customer service levels”
What You'll Achieve.
drive the future Bunnings Warehouse in the local area; support the overall long-term growth of your Warehouse; deliver a safe, engaged and high‑performing operation; delivering results across sales, margin and wages; lift capability and drive performance; drive results through Customer Satisfaction and Team Engagement metrics
Industry & Context.
lead investigations into discrepancies
minimum of 1 in 3 weekend roster and some public holiday work is required, age 15 or over to apply, background checks may be required. This can include police, employment, medical and qualification checks
What They're Looking For.
Must Have
Experience leading a team of 50+ team members and leaders to deliver a safe, engaged and high‑performing operation, Previous experience leading teams in the retail industry or a large, high volume customer focused organisation, A passion for a Safe & Secure warehouse demonstrated through safety walks, audits and coaching, retail understanding, delivering results across sales, margin and wages, Ability to coach and develop Department Managers and team members to lift capability and drive performance, Experience leading stock integrity, including accuracy routines, investigations and stocktake, Ability to drive results through Customer Satisfaction and Team Engagement metrics
Nice to Have
Previous experience in leading teams with a focus on Safety and Wellbeing and Specialist products, ability to develop teams and provide a healthy environment in which to work in
What You'll Do.
ongoing daily operations
sales and high-volume stock management within your store
monitor and measure customer service levels
manage your warehouse stock levels
Safety and Wellbeing compliance
whilst driving sales and Best Experience through your team
Leading a team of 50+ direct reports to maintain an engaged and safe work environment
while also performing duty manager responsibilities
including opening and closing the store across weekdays and weekends
Engage in regular safety walks and audits
fostering open conversations about risk and coaching safe behaviours across the warehouse
Monitor department performance against sales
margin and wage targets and implement improvement plans where required
Identify opportunities to drive sales through merchandising & strategic planning by supporting and developing Department Managers through regular coaching and performance feedback
Drive stock accuracy routines
lead investigations into discrepancies
and provide leadership across all stocktake activities
Monitor key metrics for Customer Satisfaction and Team Engagement
driving ownership and results
How You'll Work.
Team & Collaboration
liaise with the Commercial Sales teams, Distribution Centres, Fulfilment Centres and Bunnings Support Office; engage with local stores, Trade and Distribution Centres to contribute to the success of the wider area group
Communication Scope
fostering open conversations about risk and coaching safe behaviours
Process & Methodology
developing strategies and business plans that support the overall long-term growth of your Warehouse
Full Job Description
**Join us and experience Bunnings from the other side of the counter!** **What’s in it for you****when you’re part of our team:** * Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few * Free standard OnePass membership * Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave * 12 weeks paid parental leave, regardless of gender * Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities * We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build **About the Role:** As a Bunnings Operations Manager you will be responsible for the ongoing daily operations, sales and high-volume stock management within your store. Reporting directly to the Complex Manager you and your team of 180+ will be efficient, organized and be the go-to for location for our loyal customers and internal sales teams. In the team you will be supported by experienced Department Managers and their respective teams of Supervisors, Team Members and Forklift Drivers whilst it is also encouraged to engage with local stores, Trade and Distribution Centres to contribute to the success of the wider area group. Within your leadership team you will have experienced Department Managers focused on such departments as Service, Inside the Home, Builders, Timber Yard and Lifestyles & Garden – though a knowledge of all is not required an interest in DIY/Building industry is recommended. Your role will help drive the future Bunnings Warehouse in the local area, by developing strategies and business plans that support the overall long-term growth of your Warehouse. You will be required to monitor and measure customer service levels, liaise with the Commercial Sales teams, Distribution Centres, Fulfilment Centres and Bunnings Support Office. You will manage your warehouse stock le
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