Universal Business Team
Management Consulting
OperationsManager
“Operations Manager at Universal Business Team. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, leadership, warehouse management, operational management, supply chain management, fulfilment operation management. Oversee the day-to-day operational running of the business. Lead and develop a multi-functional team across warehouse, supply chain, operations and customer care”
What You'll Achieve.
Ensure customer orders are fulfilled accurately and on time; Improve operational planning, workflow and communication across departments; Monitor stock flow, supplier performance and operational bottlenecks; Introduce and improve systems, processes and KPIs to support growth and efficiency; Manage operational priorities, resource planning and problem-solving in a fast-paced environment; Drive continuous improvement across warehousing, logistics, fulfilment and customer service; Support the business through a period of significant growth and operational transformation
Industry & Context.
Excellent communication and problem-solving skills; problem-solving in a fast-paced environment
What They're Looking For.
Must Have
Previous experience in an Operations Manager position or similar leadership role, background in warehouse and operational management, Experience working within an SME environment, Proven track record of supporting or leading business growth and operational scaling, Ability to implement structure, process and operational improvements, organisational and planning skills, Experience managing multiple moving parts within a supply chain or fulfilment operation, Confident leadership and people management capability, Excellent communication and problem-solving skills
Nice to Have
Ideally, exposure to both smaller businesses and larger structured organisations, Experience within industrial products, distribution, engineering, manufacturing or technical products would be advantageous, but is not essential.
What You'll Do.
Oversee the day-to-day operational running of the business
Lead and develop a multi-functional team across warehouse
operations and customer care
Ensure customer orders are fulfilled accurately and on time
including both next-day dispatch products and bespoke assembled orders
Improve operational planning
workflow and communication across departments
supplier performance and operational bottlenecks
Introduce and improve systems
processes and KPIs to support growth and efficiency
Work closely with the sales function to ensure operational capability aligns with business demand
Manage operational priorities
resource planning and problem-solving in a fast-paced environment
Drive continuous improvement across warehousing
fulfilment and customer service
Support the business through a period of significant growth and operational transformation
How You'll Work.
Team & Collaboration
Lead and develop a multi-functional team across warehouse, supply chain, operations and customer care; Work closely with the sales function to ensure operational capability aligns with business demand
Communication Scope
Excellent communication and problem-solving skills
Process & Methodology
Ability to implement structure, process and operational improvements, organisational and planning skills, Manage operational priorities, resource planning and problem-solving in a fast-paced environment
Applying for this Operations Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Universal Business Team?
Real rants from real employees. Read before you apply.