Trucordia

Insurance

OperationsManager

$95–135k ~AI est. Lindon, Utah, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“Operations Manager at Trucordia. Skills: Operations Management, Insurance Operations, Team Leadership. Oversee day-to-day operations of local offices. Ensure consistent adherence to standard operating procedures”

Industry & Context.

Insurance
Problems you'll solve

Problem-solving skills; Troubleshooting

What They're Looking For.

Must Have

10 years experience in insurance office operations, 5 years in management or supervisory role, Understanding of crop insurance workflows, Understanding of commercial insurance workflows, Understanding of personal insurance workflows, Understanding of administrative support functions, Excellent organizational skills, Excellent analytical skills, Excellent problem-solving skills, Proven leadership abilities, Experience managing cross-functional teams, Proficient in Microsoft Office Suite, Proficient in reporting tools, Proficient in related insurance industry software

Nice to Have

Bachelor's degree, Crop insurance designations

What You'll Do.

Oversee day-to-day operations of local offices

Ensure consistent adherence to standard operating procedures

Support continuous process improvement across all functions

Monitor and manage office efficiency

Monitor and manage resource allocation

Monitor and manage service delivery

Support onboarding of new hires

Support training of new hires

Act as local liaison with HR

Act as local liaison with IT

Act as local liaison with Compliance

Act as local liaison with Facilities

Serve as office subject matter expert

Provide troubleshooting

Provide workflow optimization

Act as go-to resource for technology questions

Act as go-to resource for system questions

Act as go-to resource for peripheral platforms

Generate operational reports

Analyze operational reports

Generate performance reports

Analyze performance reports

Partner with central operations team

Roll out system upgrades

Implement system upgrades

Roll out reporting enhancements

Implement reporting enhancements

Collaborate with Account Managers

Collaborate with Client Managers

Collaborate with Producers

Support cross-functional alignment

Streamline operations

Mentor client service staff

Support client service staff

Mentor administrative staff

Support administrative staff

Build operational discipline

Build team capability

Coordinate with other Operations Managers

Coordinate with VP of Operations

Provide oversight for additional office locations

Provide operational support for additional office locations

Conduct regular check-ins with offices

Conduct site visits with offices

Conduct performance reviews with offices

Ensure alignment across Platform offices

Ensure operational success across Platform offices

How You'll Work.

Team & Collaboration

Cross-functional alignment; Client-facing teams; Administrative teams; Other Operations Managers; VP of Operations

Full Job Description

Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values 1. We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. 2. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company. 3. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”? 4. We are RESULT-ORIENTED , growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve. 5. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Reports To: VP of Operations Duties and Responsibilities: Operational Leadership & Oversight * Oversee

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