TopFloor
NGO
OperationsManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Operations Manager at TopFloor. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Finance, HR, Procurement, Compliance, NGO operational practices, donor compliance, project management, financial management, reporting, auditing, logistics, administrative functions. Provide organisational leadership (on-the-job mentoring, coaching, capacity development, change management) for direct reports and ”
What You'll Achieve.
ensuring the smooth and efficient operation of our programs and activities; making a positive impact in the communities we serve; ensuring effective implementation of projects and programs; enhance organizational effectiveness; ensure alignment and efficient delivery of services; ensuring value, efficiency, and compliance of the organisation to local and global policies.; support program objectives
Industry & Context.
problem-solving skills
Flexibility to travel to field sites as required., Should be able and willing to travel occasionally, Valid drivers license
What They're Looking For.
Must Have
Bachelor’s degree in Business Administration, Management, International Development, or related field., 5+ years of experience in management within an international development organisation within at least 3 out of 4 of the following functional areas: Finance, HR, Procurement, Compliance., IT expertise: bookkeeping software, Office 365, spreadsheet skills, managing IT systems, Excellent computer skills in MS Office, Excel, Power point and Teams and other accounting software, knowledge of NGO operational practices, donor compliance, and project management., Experience in leading multicultural and effective team, Proven ability to manage budgets, procurement, and logistics efficiently., Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse stakeholders., problem-solving skills and the ability to work well under pressure., Fluent in speaking English and one local language., Excellent written communication skills in English, including writing, conversing and presenting., Valid drivers license
Nice to Have
Master’s degree in Business Management, Accounting, Public Administration, HR Management or related field
What You'll Do.
Provide organisational leadership (on-the-job mentoring
change management) for direct reports and foster good relationships with and between partners and teams
supporting a positive organisational culture.
Represent our organisation towards external stakeholders.
Oversee daily operational functions of the NGO
ensuring effective implementation of projects and programs.
and procurement processes to support operational activities.
Develop and implement operational policies
and systems to enhance organizational effectiveness.
strengthen and oversee effective systems and procedures for HR management
and manage HR policies and procedures aligned with global company standards and local law.
Coordinate with program managers and field staff to ensure alignment and efficient delivery of services.
Lead and supervise support staff
providing guidance and development opportunities.
strengthen and oversee effective systems and procedures for financial management
reporting and auditing and you manage finance policies aligned with global standards and local law.
Ensure compliance with donor requirements
and organizational standards.
Oversee the procurement
logistics and administrative functions ensuring value
and compliance of the organisation to local and global policies.
You review and manage contracts with suppliers and staff and ensure their compliance with relevant laws.
including transportation
and procurement of goods and services.
Prepare regular operational reports for senior management and stakeholders.
Identify operational risks and develop strategies to mitigate them.
Foster partnerships with local communities
and other stakeholders to support program objectives.
How You'll Work.
Team & Collaboration
foster good relationships with and between partners and teams; work collaboratively with diverse stakeholders; Coordinate with program managers and field staff; Foster partnerships with local communities, government agencies, and other stakeholders
Communication Scope
Excellent communication and interpersonal skills; Excellent written communication skills in English, including writing, conversing and presenting.
Process & Methodology
project management
Full Job Description
Our client, an NGO that works tirelessly across developing nations to strengthen education systems, ensuring access, equity, and excellence in learning for all, is looking to hire a dedicated and experienced Operations Manager to join their team. The Operations Manager will play a crucial role in ensuring the smooth and efficient operation of our programs and activities, supporting the organization's mission to make a positive impact in the communities we serve. The Operations Manager will work closely with the other members of a country’s management team and manage all possible direct reports within this department. Furthermore, the Operations Manager will work closely together with the finance and HR teams at Global Office, specifically with the Global Director of HR and the Global Director Finance. **Key Responsibilities:** * Provide strong organisational leadership (on-the-job mentoring, coaching, capacity development, change management) for direct reports and foster good relationships with and between partners and teams, supporting a positive organisational culture. * Represent our organisation towards external stakeholders. * Oversee daily operational functions of the NGO, ensuring effective implementation of projects and programs. * Manage budgets, resources, and procurement processes to support operational activities. * Develop and implement operational policies, procedures, and systems to enhance organizational effectiveness. * Maintain, strengthen and oversee effective systems and procedures for HR management, and manage HR policies and procedures aligned with global company standards and local law * Coordinate with program managers and field staff to ensure alignment and efficient delivery of services. * Lead and supervise support staff, providing guidance and development opportunities. * Maintain, strengthen and oversee effective systems and procedures for financial management, reporting and auditing and you manage finance policies aligned with global st
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