TopFloor

NGO

OperationsManager

Lilongwe, Central Region, Malawi FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Operations Manager at TopFloor. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Finance, HR, Procurement, Compliance, NGO operational practices, donor compliance, project management, financial management, reporting, auditing, logistics, administrative functions. Provide organisational leadership (on-the-job mentoring, coaching, capacity development, change management) for direct reports and ”

What You'll Achieve.

ensuring the smooth and efficient operation of our programs and activities; making a positive impact in the communities we serve; ensuring effective implementation of projects and programs; enhance organizational effectiveness; ensure alignment and efficient delivery of services; ensuring value, efficiency, and compliance of the organisation to local and global policies.; support program objectives

Industry & Context.

NGO
Problems you'll solve

problem-solving skills

Eligibility Requirements

Flexibility to travel to field sites as required., Should be able and willing to travel occasionally, Valid drivers license

What They're Looking For.

Must Have

Bachelor’s degree in Business Administration, Management, International Development, or related field., 5+ years of experience in management within an international development organisation within at least 3 out of 4 of the following functional areas: Finance, HR, Procurement, Compliance., IT expertise: bookkeeping software, Office 365, spreadsheet skills, managing IT systems, Excellent computer skills in MS Office, Excel, Power point and Teams and other accounting software, knowledge of NGO operational practices, donor compliance, and project management., Experience in leading multicultural and effective team, Proven ability to manage budgets, procurement, and logistics efficiently., Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse stakeholders., problem-solving skills and the ability to work well under pressure., Fluent in speaking English and one local language., Excellent written communication skills in English, including writing, conversing and presenting., Valid drivers license

Nice to Have

Master’s degree in Business Management, Accounting, Public Administration, HR Management or related field

What You'll Do.

Provide organisational leadership (on-the-job mentoring

change management) for direct reports and foster good relationships with and between partners and teams

supporting a positive organisational culture.

Represent our organisation towards external stakeholders.

Oversee daily operational functions of the NGO

ensuring effective implementation of projects and programs.

and procurement processes to support operational activities.

Develop and implement operational policies

and systems to enhance organizational effectiveness.

strengthen and oversee effective systems and procedures for HR management

and manage HR policies and procedures aligned with global company standards and local law.

Coordinate with program managers and field staff to ensure alignment and efficient delivery of services.

Lead and supervise support staff

providing guidance and development opportunities.

strengthen and oversee effective systems and procedures for financial management

reporting and auditing and you manage finance policies aligned with global standards and local law.

Ensure compliance with donor requirements

and organizational standards.

Oversee the procurement

logistics and administrative functions ensuring value

and compliance of the organisation to local and global policies.

You review and manage contracts with suppliers and staff and ensure their compliance with relevant laws.

including transportation

and procurement of goods and services.

Prepare regular operational reports for senior management and stakeholders.

Identify operational risks and develop strategies to mitigate them.

Foster partnerships with local communities

and other stakeholders to support program objectives.

How You'll Work.

Team & Collaboration

foster good relationships with and between partners and teams; work collaboratively with diverse stakeholders; Coordinate with program managers and field staff; Foster partnerships with local communities, government agencies, and other stakeholders

Communication Scope

Excellent communication and interpersonal skills; Excellent written communication skills in English, including writing, conversing and presenting.

Process & Methodology

project management

Full Job Description

Our client, an NGO that works tirelessly across developing nations to strengthen education systems, ensuring access, equity, and excellence in learning for all, is looking to hire a dedicated and experienced Operations Manager to join their team. The Operations Manager will play a crucial role in ensuring the smooth and efficient operation of our programs and activities, supporting the organization's mission to make a positive impact in the communities we serve. The Operations Manager will work closely with the other members of a country’s management team and manage all possible direct reports within this department. Furthermore, the Operations Manager will work closely together with the finance and HR teams at Global Office, specifically with the Global Director of HR and the Global Director Finance. **Key Responsibilities:** * Provide strong organisational leadership (on-the-job mentoring, coaching, capacity development, change management) for direct reports and foster good relationships with and between partners and teams, supporting a positive organisational culture. * Represent our organisation towards external stakeholders. * Oversee daily operational functions of the NGO, ensuring effective implementation of projects and programs. * Manage budgets, resources, and procurement processes to support operational activities. * Develop and implement operational policies, procedures, and systems to enhance organizational effectiveness. * Maintain, strengthen and oversee effective systems and procedures for HR management, and manage HR policies and procedures aligned with global company standards and local law * Coordinate with program managers and field staff to ensure alignment and efficient delivery of services. * Lead and supervise support staff, providing guidance and development opportunities. * Maintain, strengthen and oversee effective systems and procedures for financial management, reporting and auditing and you manage finance policies aligned with global st

Free ATS check

Applying for this Operations Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about TopFloor?

Real rants from real employees. Read before you apply.

Read Company Rants →