Starr
commercial insurance
OperationsManager
“Operations Manager at Starr. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. planning, development, execution, and monitoring of change management plans and activities. communications”
What You'll Achieve.
ensure that business systems are meeting the business needs and helping support profit center objectives
Industry & Context.
Exceptional problem solving skills
What They're Looking For.
Must Have
Must be process oriented, Exceptional communication and problem solving skills, Ability to collaborate with business partners, Ability to work across multiple areas functional areas and/or teams, Ability to manage multiple projects and prioritize accordingly, Results oriented, Detail oriented, Ability to translate business needs into business requirements that IT can use for system enhancement or development, Proficient in SDLC methodologies, MS Office proficient, Advanced knowledge of Microsoft Excel including pivot tables, lookups and complex functions/formulas, Working knowledge of Visio for process mapping, 5+ years insurance experience
Nice to Have
commercial insurance policy administration system
What You'll Do.
and monitoring of change management plans and activities
stakeholder management
change impact assessment
business readiness analysis
monitoring the existing underwriting systems used for efficiency
devise strategies to present to IT for improvements
manage transition or transformation of Starr’s goals
communicate the need for change and involve people in developing the change
develop and implement release management strategies across all underwriting platforms
engage with end-users to develop
evaluate and execute User Acceptance Testing prior to production implementation
manage change management communications
monitor and assess post-implementation and address issues as they arise
How You'll Work.
Team & Collaboration
Ability to collaborate with business partners; Ability to work across multiple areas functional areas and/or teams
Communication Scope
Exceptional communication skills; Excellent communication skills, verbal and written
Process & Methodology
Ability to manage multiple projects and prioritize accordingly
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