Ryder
OperationsManager
Neural analysis suggests this role is
optimal for Entry candidates.
“Operations Manager at Ryder. Skills: Operations Management, Labor Management, Customer Management, Asset Management. Manage operations and personnel for locations. Optimize labor at the shop”
What You'll Achieve.
Ensure business objectives and labor requirements are met; Ensure customer's needs are being met; Meet and/or exceed assigned objectives; Ensure vehicle uptime; Meet or exceeds Delivered in Time Promised objectives; Attain or exceed specified financial targets
Industry & Context.
Lead breakdown root cause analysis process
1-10% Travel, Some positions require additional screening
What They're Looking For.
Must Have
H. S. diploma/GED required, Two (2) years or more experience in an operations environment or demonstrated success in a Ryder role required, 0 to One (1) year Supervisory experience required, Ability to professionally represent Ryder and competently interact with customer management required, Capacity to understand labor, financial, operating, quality, safety and asset processes and related metrics, sense of personal accountability and a proven track record of achieving desired results, Ability to communicate effectively both verbally and in writing, Competent in basic computer skills and in a Microsoft Office environment
Nice to Have
Associate's degree preferred, Bachelor's degree preferred, Ability to work with reporting systems to pull data for analysis and decision making is strongly (preferred), Experience using Microsoft word and excel intermediate preferred, Experience with Fleet Management Software preferred, Maintenance and Technical experience in a shop environment preferred
What You'll Do.
Manage operations and personnel for locations
Optimize labor at the shop
training and development
Manage customer relationships and satisfaction
Oversee appearance and maintenance of assigned location
Ensure shop delivers against Net Maintenance Cost per Unit objectives
Ensure compliance with company processes and SOPs
How You'll Work.
Team & Collaboration
Collaborate with Sales Team to develop service requirements; Collaborate with Rental in scheduling PM’s; Work with vendor sourcing group to identify vendors
Communication Scope
Ability to communicate effectively both verbally and in writing
Full Job Description
_Job Seekers can review the Job Applicant Privacy Policy by clicking[here](http://ryder.com/job-applicant-privacy-policy)._ _**Job Description**_ : **Summary** The Manager Operations I manage the operations and personnel for locations with up to 130 equivalent truck units. May have Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians and Service Employees to support the needs of assigned location. The Operations Manager I must be able to accomplish results and ensure business objectives and labor requirements are met. The Operations Manager I is responsible for ensuring the customer's needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business measured through leadership competencies and business metrics. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all FMS Shop positions, the Operations Manager I is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position to prepare incumbents for the Operations Manager II role. **Essential Functions** * Operations Management: Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair. Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours. Responsible for work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval. Oversee the execution of the Automated Planning System (APS). * Labor Managemen
Applying for this Operations Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Ryder?
Real rants from real employees. Read before you apply.