Lyft

OperationsManager

$108–135k New York, New York, United States Remote Friendly
The Brief

“Operations Manager at Lyft. Skills: Fleet operations management, Cross-functional leadership, Stakeholder engagement. Own bike fleet. Lead bike maintenance”

Industry & Context.

Problems you'll solve

Analytical problem-solving; Operational problem solving

Eligibility Requirements

Work from multiple locations, Occasional evenings, Occasional weekends, Work from anywhere 4 weeks/year

What They're Looking For.

Must Have

5+ years relevant work experience, Bachelor's degree

Nice to Have

MBA or other advanced degree, Experience managing operating partner, Vendor relationship management, SQL skills

What You'll Do.

Lead bike maintenance

Lead special event operations

Drive performance against targets

Meet service level commitments

Serve as cross-functional contact

Represent market needs

Forecast ridership needs

Investigate performance deviations

Escalate issues with context

Build operations models

Run scenario analysis

Identify improvement opportunities

Bring recommendations to leadership

Lead assigned initiatives

Share learnings across markets

Communicate with external parties

Foster inclusive environment

How You'll Work.

Team & Collaboration

Cross-functional subject matter expert; Internal and external representation

Communication Scope

Written communication; Verbal communication; Strategic communication

Process & Methodology

Schedule management, Budget management

Free ATS check

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