Healthcare Australia

Healthcare

OperationsManager

A$115–165k ~AI est. Melbourne, Victoria, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Operations Manager at Healthcare Australia. Skills: Operational delivery, Workforce management, Client relations. Lead operational delivery. Ensure excellence in service delivery”

What You'll Achieve.

Excellence in service delivery; Workforce performance; Client satisfaction; Financial outcomes; Sustainable business growth

Industry & Context.

Healthcare
Problems you'll solve

Analytical capability; Problem-solving capability; Process improvement mindset

What They're Looking For.

Must Have

Leadership experience managing teams, Manage budgets, KPIs, and service performance metrics, Excellent communication, negotiation, and stakeholder engagement skills, Analytical and problem-solving capability, Process improvement mindset, Proficiency in business systems, Proficiency in reporting tools, Proficiency in MS Office

Nice to Have

Relevant tertiary qualification in Allied Health or related discipline, Registration with AHPRA

What You'll Do.

Lead operational delivery

Ensure excellence in service delivery

Drive workforce performance

Drive client satisfaction

Drive financial outcomes

Strengthen client partnerships

Optimize workforce capacity

Enable sustainable business growth

How You'll Work.

Team & Collaboration

Leading diverse teams; Stakeholder engagement

Communication Scope

Negotiation; Stakeholder engagement

Full Job Description

At Healthcare Australia (HCA), we are united by a shared commitment: to be a valued partner to our clients and provide meaningful careers for our people. As Australia’s largest specialist healthcare workforce provider, we connect exceptional talent with high-quality care outcomes across the healthcare sector. At HCA, this is where care begins. This is your opportunity to step into a high-impact Operations Manager role within our Allied Health division of Healthcare Australia. Reporting to the National Business Manager, you will lead operational delivery across a multidisciplinary Allied Health workforce spanning podiatry, speech pathology, and dietetics, ensuring excellence in service delivery across aged care, home care, and community settings. In this non-clinical leadership role, you will be responsible for driving workforce performance, client satisfaction and financial outcomes across multiple service lines and regions. You will play a key role in strengthening client partnerships, optimising workforce capacity, and enabling sustainable business growth. Let's talk about you! This role is ideal for a commercially minded operational leader who thrives in a fast-paced environment, enjoys leading diverse teams, and is motivated by performance and client impact. You are a confident and proactive operational leader who understands and can balance the demands of Allied Health service delivery with excellent stakeholder management skills, and a passion for improving systems, people, and outcomes. Ideally, you will bring: * Strong leadership experience managing teams and/or operational functions * Demonstrated ability to manage budgets, KPIs, and service performance metrics * Excellent communication, negotiation, and stakeholder engagement skills * Strong analytical and problem-solving capability with a process improvement mindset * Experience in Allied Health, aged care, community, or health services environments * Proficiency in business systems, reporting tools, and

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