Flexport
logistics
OperationsManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Operations Manager at Flexport. Skills: managing operations, managing a team, performance metrics reporting, issue resolution, continuous improvement initiatives. Lead, coach, manage, and develop a team of 200+ associates and 4+ salaried managers. Communicate and enforce policies and procedures”
What You'll Achieve.
ensuring their productivity, engagement, and professional growth; ensuring compliance, consistency; taking corrective action when necessary; foster a positive work culture and boost employee morale; providing a safe work environment for all associates; mitigating risks and minimizing inventory shrinkage; ensuring smooth operations and customer satisfaction; providing timely and effective solutions; achieve higher accuracy levels; enhance efficiency and reduce errors; ensuring standardized and optimized processes
Industry & Context.
troubleshoot and resolve fulfillment-related issues; risk mitigation; issue resolution; analyze root causes; recommend operational improvements; prioritizing the resolution of systemic problems
Physical capability to lift up to 49 pounds with or without reasonable accommodation., Willingness and ability to frequently engage in physically demanding tasks such as pushing, pulling, squatting, bending, and reaching., Ability to stand/walk for extended periods, typically up to 10-12 hours., Comfort working in an environment with varying noise levels
What They're Looking For.
Must Have
A minimum of 4 years of experience managing a team of 4 or more salaried individuals., Physical capability to lift up to 49 pounds with or without reasonable accommodation., Willingness and ability to frequently engage in physically demanding tasks such as pushing, pulling, squatting, bending, and reaching., Ability to stand/walk for extended periods, typically up to 10-12 hours., Comfort working in an environment with varying noise levels
What You'll Do.
and develop a team of 200+ associates and 4+ salaried managers
Communicate and enforce policies and procedures
and support recognition programs
Implement and maintain safety programs
Establish and enforce procedures for building security and product loss prevention
Own and report on performance metrics within the fulfillment center
Set and uphold strict Service Level Agreement (SLA) expectations
Collaborate with cross-functional teams to troubleshoot and resolve fulfillment-related issues
Act as the escalation point for risk mitigation and issue resolution
Identify gaps in inventory accuracy
and drive strategic initiatives
and recommend operational improvements
Contribute to the development of Standard Operating Procedures (SOPs)
Work closely with the Growth and Engineering teams
prioritizing the resolution of systemic problems and driving continuous improvement initiatives
Own CPU and cost metrics
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams to troubleshoot and resolve fulfillment-related issues; Work closely with the Growth and Engineering teams
Communication Scope
clear verbal and written reports
Process & Methodology
developing action plans, driving strategic initiatives, driving continuous improvement initiatives
Full Job Description
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We are currently seeking highly motivated individuals for a full-time position as an Operations Manager in one of our fulfillment centers. As a key member of the Flexport team, you will take on a leadership role responsible for managing operations and a team on the operating floor. This position offers a unique opportunity to invest in others, cultivate a collaborative leadership style, and contribute to shaping the future of logistics. We are looking for candidates who are eager to take on this challenge, be part of our dynamic and innovative organization, and make a lasting impact on the industry. You Will Lead, coach, manage, and develop a team of 200+ associates and 4+ salaried managers, ensuring their productivity, engagement, and professional growth. Communicate and enforce policies and procedures, serving as the primary source of information for the team, while ensuring compliance, consistency, and taking corrective action when necessary. Create, manage, and support recognition programs to foster a positive work culture and boost employee morale. Implement and maintain safety programs, ensuring compliance with OSHA regulations to provide a safe work envi
Applying for this Operations Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Flexport?
Real rants from real employees. Read before you apply.