DraftKings
OperationsManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Operations Manager at DraftKings. Skills: operations, people management, facility management. Lead daily operations of the fulfillment center. Oversee lottery ticket order processing”
What You'll Achieve.
driving performance to meet both individual and center-wide goals; ensure optimal efficiency; ensure alignment
Industry & Context.
Availability to support a continuous operation including nights, weekends, and holidays, may be required to obtain a gaming license
What They're Looking For.
Must Have
at least 3 years of operations and people management experience, Availability to support a continuous operation including nights, weekends, and holidays, Proven ability to lead large-scale operations and improve operational processes in fast-paced, high-growth environments, experience in personnel management, including hiring, scheduling, team development, and performance management, Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel, Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently
What You'll Do.
Lead daily operations of the fulfillment center
Oversee lottery ticket order processing
and support team members
Establish best practice framework and standard operations procedures
Manage employee scheduling and timecard approvals
Ensure a safe and compliant work environment
Oversee full facility management
Coordinate with local lottery representatives
Handle facility maintenance
Take ownership of all facility-related issues
Execute cash balance reporting
Support daily fulfillment center operations
Communicate with regional and senior management
How You'll Work.
Team & Collaboration
Regularly communicate with regional and senior management to ensure alignment.
Full Job Description
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. ## The Crown Is Yours As an Operations Manager, you'll lead daily operations in our lottery fulfillment center, overseeing lottery ticket order processing and facility management to shape the future of Jackpocket, one of our newest and most exciting products. You'll mentor and develop your team, driving performance to meet both individual and center-wide goals while implementing best practices to ensure optimal efficiency. In this rapidly growing industry, you'll take ownership and make a direct impact to revolutionize the digital lottery courier experience for our customers. ## **What You 'll Do** * Lead the daily operations of the fulfillment center, including overseeing lottery ticket order processing. * Train, mentor, and support ongoing professional development for team members to enhance performance. * Establish best practice framework and standard operations procedures ensuring optimal efficiency for the fulfillment center. * Manage employee scheduling, timecard approvals, and ensure a safe and compliant work environment. * Oversee full facility management, including coordination with local lottery representatives, handling facility maintenance, and taking ownership of all facility-related issues. * Execute cash balance reporting and support various initiatives to support daily fulfillment center operations. * Regularly communicate with regional and senior management to ensure alignment. ## **What You 'll Bring** * Bachelor's degree or equivalent exper
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