DH Pace Company, Inc.
commercial door systems and entry door systems
OperationsManager
“Operations Manager at DH Pace Company, Inc.. Skills: Operations Management, Process Improvement, Customer Service, Sales. Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.. Make appropriate recommendations for operational and sales procedural/process improvement changes and implement.”
Industry & Context.
Analytical skills to evaluate operational data, processes, procedures, financial results, survey feedback and other metrics to determine cause/effect relationships with ability to isolate key information and discern the impact of process or procedural changes.; technical/mechanical trouble shooting and problem resolutions
Must be willing and available to Train 3-5 days/week in one or two nearby operations for up to three (3) months., Successful completion of references, employment verifications, background check, and drug screen required in advance of hire., Good driving record and valid driver’s license required.
What They're Looking For.
Must Have
Minimum five (5) years’ of leadership experience managing exempt and non-exempt personnel, P&L, budgets, projects, materials ordering, sales and customer service., Proficient with Windows based programs and ERP/CRM systems., Analytical skills to evaluate operational data, processes, procedures, financial results, survey feedback and other metrics to determine cause/effect relationships with ability to isolate key information and discern the impact of process or procedural changes., Possess an ability for technical applications and mechanical systems., Good driving record and valid driver’s license required.
Nice to Have
Bachelor’s degree and commercial service provider industry experience preferred.
What You'll Do.
Achieve financial objectives by preparing an annual budget
scheduling expenditures
analyzing variances and initiating corrective actions.
Make appropriate recommendations for operational and sales procedural/process improvement changes and implement.
Leverage operations / process improvement expertise in a consultative manner with personnel.
Assist with employee/job scheduling and assist with technical/mechanical trouble shooting and problem resolutions.
Visit local accounts to for sales opportunities to increase sales revenues and ensure we are meeting customer expectations.
Ensure staff perform the required daily tasks in their respective areas with utilization of the company’s best practices
policies and procedures.
Assess current operations and recommend and implement approved procedural and/or process changes.
Foster and instill team building strategies
increasing sales and profitability
and continuing to ensure a high level of customer service is maintained.
Oversee existing customer projects and ensure the operation realizes an increase in Service work revenues for commercial door systems and entry door systems.
How You'll Work.
Team & Collaboration
Leverage operations / process improvement expertise in a consultative manner with personnel to give employees the confidence that they can trust your leadership and any changes they are expected to adopt in their daily work activities, thus becoming the “go to resource” for operational assistance, advice, guidance and career mentoring.
Process & Methodology
projects
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