DH Pace Company, Inc.
commercial door systems and entry door systems
OperationsManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Operations Manager at DH Pace Company, Inc.. Skills: Operations Management, Process Improvement, Customer Service, Sales. Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.. Make appropriate recommendations for operational and sales procedural/process improvement changes and implement.”
Industry & Context.
Analytical skills to evaluate operational data, processes, procedures, financial results, survey feedback and other metrics to determine cause/effect relationships with ability to isolate key information and discern the impact of process or procedural changes.; technical/mechanical trouble shooting and problem resolutions
Must be willing and available to Train 3-5 days/week in one or two nearby operations for up to three (3) months., Successful completion of references, employment verifications, background check, and drug screen required in advance of hire., Good driving record and valid driver’s license required.
What They're Looking For.
Must Have
Minimum five (5) years’ of leadership experience managing exempt and non-exempt personnel, P&L, budgets, projects, materials ordering, sales and customer service., Proficient with Windows based programs and ERP/CRM systems., Analytical skills to evaluate operational data, processes, procedures, financial results, survey feedback and other metrics to determine cause/effect relationships with ability to isolate key information and discern the impact of process or procedural changes., Possess an ability for technical applications and mechanical systems., Good driving record and valid driver’s license required.
Nice to Have
Bachelor’s degree and commercial service provider industry experience preferred.
What You'll Do.
Achieve financial objectives by preparing an annual budget
scheduling expenditures
analyzing variances and initiating corrective actions.
Make appropriate recommendations for operational and sales procedural/process improvement changes and implement.
Leverage operations / process improvement expertise in a consultative manner with personnel.
Assist with employee/job scheduling and assist with technical/mechanical trouble shooting and problem resolutions.
Visit local accounts to for sales opportunities to increase sales revenues and ensure we are meeting customer expectations.
Ensure staff perform the required daily tasks in their respective areas with utilization of the company’s best practices
policies and procedures.
Assess current operations and recommend and implement approved procedural and/or process changes.
Foster and instill team building strategies
increasing sales and profitability
and continuing to ensure a high level of customer service is maintained.
Oversee existing customer projects and ensure the operation realizes an increase in Service work revenues for commercial door systems and entry door systems.
How You'll Work.
Team & Collaboration
Leverage operations / process improvement expertise in a consultative manner with personnel to give employees the confidence that they can trust your leadership and any changes they are expected to adopt in their daily work activities, thus becoming the “go to resource” for operational assistance, advice, guidance and career mentoring.
Process & Methodology
projects
Full Job Description
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. Operations Management – Whatever your commercial business operational leadership title has been, i.e., Branch Sales Manager, Branch Manager, Operations & Sales Manager, Project Operations Manager or General Manager, if you have an affinity for managing and selling in the service provider industry, apply for Operations Manager at DH Pace Company, Inc. in Glendale Heights, IL. Leverage your hands-on Management experience to effectively assess current operations and when necessary, recommend and implement approved procedural and/or process changes while always fostering and instilling team building strategies, increasing sales and profitability, and continuing to ensure a high level of customer service is maintained. Will oversee existing customer projects and will ensure the operation realizes an increase in Service work revenues for commercial door systems and entry door systems, to include automatic entry doors, manual entry doors, and commercial doors. If you have a passion for customer service, talent for forming and fostering relationships, and enjoy driving effective operational changes that positively influence the bottom-line, you may really enjoy this very hands-on Operations Manager role. Position Overview: Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions with full P&L responsibility. Make appropriate recommendations for operational and sales procedural/process improvement changes and implement with a goal of increasing customer satisfacti
Applying for this Operations Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about DH Pace Company, Inc.?
Real rants from real employees. Read before you apply.