Delivery Hero
Logistics
OperationsManager
“Operations Manager at Delivery Hero. Skills: Operations management, Process improvement, Stakeholder management, Team leadership. Analyze relevant data. Identify trends”
What You'll Achieve.
Achieve best-in-class operations; Achieve best-in-class delivery times
Industry & Context.
Problem solver; Analytical approach
What They're Looking For.
Must Have
5+ years professional experience, Managerial experience, Proven experience working with external partners, Experience in KPIs tracking and creation, Optimization expertise, Excellent communication skills (B2+ English and local language)
Nice to Have
Bachelor's/Master's degree in Engineering, Economics or similar preferred, SQL and excel are a plus
What You'll Do.
Analyze relevant data
Build implementation strategies
Improve delivery time
Improve courier efficiency
Improve delivery costs
Cooperate with global operations team
Cooperate with General Manager
Ensure operational excellence
Ensure stellar customer experience
Manage supply chain status
Assess strategic opportunities
Standardize processes
Establish relationships with stakeholders
Maintain relationships with stakeholders
Foster high-performance culture
How You'll Work.
Team & Collaboration
Cooperate with global operations; Cooperate with General Manager; Work with external partners
Communication Scope
Excellent communication
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