Culina Group
logistics
OperationsManager
Neural analysis suggests this role is
optimal for entry candidates.
“Operations Manager at Culina Group. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Manage all site operations activity across all warehouse functions to maximise profit whilst achieving revenue growth targets. ensuring SLAs are improved on every occasion”
What You'll Achieve.
maximise profit; achieving revenue growth targets; ensuring SLAs are improved on every occasion; clear succession plan in the operation; Ensure all individual KPI’s are met across the contracts to ensure customer SLA is met; Minimise cost by managing stock accuracy and loss
Industry & Context.
Problem solving; root cause identification
Internal applications only, Fixed term contract - End of July to January 2027, Working hours: Monday to Friday nights, 22. 00-06. 00
What They're Looking For.
Must Have
Previous operational management experience, Experience of managing large teams within a fast-paced, commercially focussed environment, Able to work effectively and communicate with all levels within an organisation, Experience and knowledge of continuous improvement principles and methodologies, Problem solving and root cause identification skills, Client facing – experienced at interaction with senior management teams, Ability to build effective working relationships with key stakeholders, Commercial awareness, Experience managing client SLA’s, measuring and monitoring performance using various IT systems, Proactive approach when identifying potential challenges
What You'll Do.
Manage all site operations activity across all warehouse functions to maximise profit whilst achieving revenue growth targets
ensuring SLAs are improved on every occasion
improve the site and develop the management team to ensure there is a clear succession plan in the operation
Manage the collection of data and maintenance of records as required to produce the agreed Key Performance Indicators
Performance and development reviews with direct reports
Ensure compliance with Health & Safety reporting
including employee accidents
Track and report on team performance
recruitment and management of agency requirements
Ensure all individual KPI’s are met across the contracts to ensure customer SLA is met
Support in the resolution of staff-related matters to reduce disruption to the operation
Regular communication with clients
building working relationships
Manage budgets and forecasting to support effective planning
Minimise cost by managing stock accuracy and loss
revise and submit reports
budgets and other documentation as and when requested
Driving continuous improvement within the operation
How You'll Work.
Team & Collaboration
cross-functional coordination; Ability to build effective working relationships with key stakeholders; Client facing – experienced at interaction with senior management teams; Regular communication with clients, building working relationships; develop the management team
Communication Scope
Able to work effectively and communicate with all levels within an organisation; Client facing; Regular communication with clients
Process & Methodology
Resource planning, forecasting, effective planning
Full Job Description
iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! As an Operations Manager based at our our Corby - Geddington Road site. You will manage all site operations activity across all warehouse functions to maximise profit whilst achieving revenue growth targets. You will focus on ensuring SLAs are improved on every occasion. The Operations Manager will play a key role in helping improve the site and develop the management team to ensure there is a clear succession plan in the operation. As the successful candidate, you will contribute to the overall success of the site, and will report directly to the site General Manager. Fixed term contract - End of July to January 2027 Working hours: Monday to Friday nights, 22.00-06.00 Key Duties of a Operations Manager: * Manage the collection of data and maintenance of records as required to produce the agreed Key Performance Indicators. * Performance and development reviews with direct reports, ensure succession plans are in place * Ensure compliance with Health & Safety reporting, including employee accidents, near misses, MHE status/defects * Track and report on team performance * Resource planning, recruitment and management of agency requirements * Ensure all individual KPI’s are met across the contracts to ensure customer SLA is met * Support in the resolution of staff-related matters to reduce disruption to the operation * Regular communication with clients, building strong working relationships * Manage budgets and forecasting to support effective planning * Minimise cost by managing stock accuracy and loss * Prepare, revise and submit reports, budgets and other documentation as and wh
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