OperationsManager

Join Bolt as an Operations Manager in Helsinki and play a key role in driving the success of our business in Finland. You'll work at the heart of our operations, leading strategic initiatives, improving performance, and developing a high-performing team while helping shape the future of mobility in one of our most important markets. About us With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability. Our ultimate goal is to make cities for people, not cars. And we need your help on this mission! About the role This role is at the heart of our strategy, tasked with taking ownership of our day-to-day business in Finland. The Operations Manager will be responsible for developing and promoting talented individuals to foster a high-performing team. Moreover, this individual will drive operational excellence, constantly challenging the status quo by introducing innovative and simplified approaches to enhance our services. The desired candidate is a smart, analytical entrepreneur who loves to solve problems, makes things happen through relentless execution, and puts the team's mission above their own ego. This role is designed for someone who thrives in a fast-paced environment and is dedicated to contributing significantly to Bolt's success in Finland. Main tasks and responsibilities: Own the P&L and support the General Manager in executing Bolt's long-term strategy in Finland — including running the weekly, monthly and quarterly business reviews and market performance data into clear narratives and action plans for regional and HQ stakeholders. Oversee programs and projects to grow and retain our driver and fleet base, improve their value proposition, and deliver outstanding service to riders — from