Amazon
Fulfillment Operations Management, Fulfillment Center, Logistics
OperationsManager
“Operations Manager at Amazon. Skills: Operations management, Delivery station management, Performance metrics, Talent development. Manage an environment concerning delivery. Manage day-to-day relationships with DSPs”
What You'll Achieve.
Exceed productivity goals; Deliver against customer promises; Achieve operational goals; Improve driver performance; Improve associate performance; Ensure timely delivery; Ensure successful Last Mile delivery
Industry & Context.
Problem-solve for closing gaps; Solve complex problems
Work a flexible schedule/shift/work area
What They're Looking For.
Must Have
2+ years of Amazon (blue badge/FTE) experience, Work a flexible schedule/shift/work area, Speak, write, and read fluently in Spanish, 5+ years of employee and performance management experience, 5+ years of operational experience
Nice to Have
1+ years of performance metrics experience, 1+ years of process improvement experience, 1+ years of lean techniques experience, Master's degree or equivalent, Lean-Six Sigma Black Belt certification
What You'll Do.
Manage an environment concerning delivery
Manage day-to-day relationships with DSPs
Drive operational goals and metrics
Communicate the vision to team
Present operational metrics to leadership
Problem-solve for closing gaps
Hire and develop top talent
Create and implement talent plan
Work with key business partners
Lead an operation for packages
Manage On-The-Road execution
Develop strategies to streamline operations
Lead a team of managers
Lead a team of associates
Solve complex problems
Make escalations on behalf of team
Foster a culture of safety
Protect service levels
Monitor driver performance
Improve driver performance
Monitor associate performance
Improve associate performance
Assemble the right team
Assign tracking strategy
Control the operation
Ensure timely delivery
Ensure successful Last Mile delivery
Establish operational excellence mechanisms
Set standard for management
Translate needs into solutions
Bring operations perspective
Design large-scale operations
Develop large-scale operations
Deploy large-scale operations
Maintain large-scale operations
How You'll Work.
Team & Collaboration
Cross-functional teams; Key business partners
Communication Scope
Present operational metrics
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