Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
OperationsManager
“Operations Manager at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Lead and develop team. Engage team during shifts”
What You'll Achieve.
Maintain highest levels safety; Maintain highest levels quality; Maintain highest levels attendance; Maintain highest levels performance; Ensure customer orders delivered right time; Ensure customer orders delivered right location
Industry & Context.
Analytical problem-solving; Demonstrated problem solving skills; Demonstrated analytical skills
Lift up to 49 pounds, Frequently push, Frequently pull, Frequently squat, Frequently bend, Frequently reach, Stand for 12 hours, Walk for 12 hours, Work in loud environment, Work in variable temperatures, Work in variable weather, Climb stairs, Descend stairs
What They're Looking For.
Must Have
3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Work flexible schedule/shift/work area, Work weekends, nights, and/or holidays
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing 2+ salaried employees, Experience managing 70+ indirect employees, Experience scoping process improvements, Experience leading process improvements, Experience implementing process improvements, Lean process experience, Kaizen experience, Six Sigma experience, Demonstrated problem solving skills, Demonstrated analytical skills, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Track record meeting goals, Track record exceeding goals, Bachelor's degree in Engineering, Bachelor's degree in Operations, Bachelor's degree in Supply Chain/Logistics, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain/Logistics, Experience in military environments, Experience in manufacturing environments, Experience in automotive environments, Experience in biotech environments, Experience in electronics environments, Experience in energy environments, Experience in instrumentation environments, Experience in machinery environments, Experience in defense/aerospace environments, Experience in medical environments, Experience in cosmetics environments, Experience in production environments, Experience in distribution environments
What You'll Do.
Lead and develop team
Engage team during shifts
Maintain safety levels
Maintain quality levels
Maintain attendance levels
Maintain performance levels
Provide team with tools
Drive productivity improvements
Drive efficiency improvements
Make data-driven decisions
Perform analytical problem-solving
Maintain customer expectations
Ensure customer orders delivered
Lead large-scope projects
Build productivity plans
Execute productivity plans
Determine productivity requirements
Manage customer delivery promises
Collaborate with support teams
Develop plans for business objectives
Work in loud environment
Work in variable temperatures
Work in variable weather
How You'll Work.
Team & Collaboration
Collaborate with support teams; Partner with Leaders
Process & Methodology
Lead large-scope projects
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