Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
OperationsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Operations Manager at Amazon.com Services LLC. Skills: Employee management, Performance management, Process improvement. Support workforce. Mentor workforce”
What You'll Achieve.
Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Drive productivity improvements; Drive efficiency improvements; Ensure customer orders delivered
Industry & Context.
Analytical problem-solving; Data-driven decisions; Problem solving skills; Analytical skills
7+ weeks training, Lift up to 49 pounds, Frequently push, pull, squat, bend, reach, Stand/walk up to 12 hours, Work in noisy environment, Work in variable temperatures, Work in variable weather, Continuously climb stairs, Work flexible schedule, Work weekends, Work overnight shifts
What They're Looking For.
Must Have
3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing 2+ salaried employees, Experience managing 70+ indirect employees, Experience scoping process improvements, Experience leading process improvements, Experience implementing process improvements, Lean process experience, Kaizen experience, Six Sigma experience, Demonstrated problem solving skills, Demonstrated analytical skills, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Track record meeting goals, Track record exceeding goals, Bachelor's degree in Engineering, Bachelor's degree in Operations, Bachelor's degree in Supply Chain, Bachelor's degree in Logistics, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain, Master's degree in Logistics, Experience in manufacturing environments, Experience in automotive environments, Experience in biotech environments, Experience in electronics environments, Experience in energy environments, Experience in instrumentation environments, Experience in machinery environments, Experience in defense/aerospace environments, Experience in medical environments, Experience in cosmetics environments, Experience in production environments, Experience in distribution environments
What You'll Do.
Lead large-scope projects
Build productivity plans
Execute productivity plans
Manage customer delivery
Collaborate with support teams
Stand/walk for 12 hours
Work in noisy environment
Work in variable temperatures
Work in variable weather
Climb and descend stairs
Work flexible schedule
How You'll Work.
Team & Collaboration
Collaborate with support teams; Partner with Leaders
Communication Scope
Customer service
Process & Methodology
Process improvement, Lean process, Kaizen, Six Sigma
Full Job Description
Job summary This position requires in-role training at an operating site which will be up to 7+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon. Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Li
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