Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
OperationsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Operations Manager at Amazon.com Services LLC. Skills: Operations management, Team leadership, Process improvement. Support team. Mentor team”
What You'll Achieve.
Ensure customer orders delivered on time; Ensure customer orders delivered to right location; Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels
Industry & Context.
Analytical problem-solving; Data-driven decisions
Lift up to 49 pounds, Stand and walk up to 12 hours, Push, pull, squat, bend, reach, Climb and descend stairs, Work in variable noise, Work in variable temperatures, Work in variable weather, Work flexible schedule, Work weekends, Work overnight shifts
What They're Looking For.
Must Have
3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics, 1+ years process improvement, 1+ years lean techniques
What You'll Do.
Lead large-scope projects
Create productivity plans
Implement productivity plans
Manage customer delivery
Collaborate with support teams
Develop plans for business objectives
How You'll Work.
Team & Collaboration
Cross-functional teams; Support teams
Process & Methodology
Project management
Full Job Description
Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. You will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements through data-driven decisions and analytical problem-solving. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us! Key job responsibilities - Support, mentor, and motivate your team - Lead large-scope projects with site and regional impact - Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives - Lift up to 49 pounds, s
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