Amazon.com Services LLC

Fulfillment Operations Management, Fulfillment Center, fulfillment ops

OperationsManager

$82–150k Phoenix, Arizona, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Operations Manager at Amazon.com Services LLC. Skills: Operations management, Team leadership, Process improvement. Support workforce. Mentor workforce”

What You'll Achieve.

Maintain highest levels of safety; Maintain highest levels of quality; Maintain highest levels of attendance; Maintain highest levels of performance; Ensure customer orders delivered on time; Ensure customer orders delivered to right location

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, fulfillment ops
Problems you'll solve

Analytical problem-solving; Data-driven decisions

Eligibility Requirements

Lift up to 49 pounds, Frequently push, pull, squat, bend, and reach, Stand/walk for up to 12 hours, Work in loud environment, Work in variable temperatures, Work in weather conditions, Climb and descend stairs

What They're Looking For.

Must Have

3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience

Nice to Have

1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience

What You'll Do.

Lead large-scope projects

Build productivity plans

Execute productivity plans

Manage customer delivery promises

Collaborate with support teams

Develop plans to meet business objectives

How You'll Work.

Team & Collaboration

Cross-functional teams; Support teams

Process & Methodology

Project management

Full Job Description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for s motivated, customer-focused individual who wants to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operations workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. This position falls with first mile – we are an XL fulfillment center which handles heavy/bulky products. Please note that while all workflows have slight building variations, one thing is constant: our vision and dedication to the customer. Key job responsibilities Support, mentor, and motivate your salaried and hourly workforce · Lead large-scope projects with site and regional impact · Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance · Manage safety, quality, productivity, and customer delivery promises · Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives · Lift up to 49 pounds and frequently push, pull, squat, bend, and reach · Stand/walk for up to 12 hours during shifts · Work in an environment where the noise level varies and ca

Free ATS check

Applying for this Operations Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Amazon.com Services LLC?

Real rants from real employees. Read before you apply.

Read Company Rants →