Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
OperationsManager
“Operations Manager at Amazon.com Services LLC. Skills: Employee management, Performance management, Process improvement. Support workforce. Mentor workforce”
What You'll Achieve.
Maintain highest levels of safety; Maintain highest levels of quality; Maintain highest levels of attendance; Maintain highest levels of performance; Drive improvements in productivity; Drive improvements in efficiency; Ensure customer orders delivered on time; Ensure customer orders delivered to right location
Industry & Context.
Analytical problem-solving; Problem solving skills; Analytical skills
Lift up to 49 pounds, Frequently push, Frequently pull, Frequently squat, Frequently bend, Frequently reach, Stand/walk 12 hours, Work in loud environment, Work in variable temperatures, Work in variable weather, Climb stairs, Descend stairs, Work flexible schedule, Work flexible shift, Work flexible work area, Work weekends, Work nights, Work holidays
What They're Looking For.
Must Have
3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing 2+ salaried employees, Experience managing 70+ indirect employees, Experience with Lean process, Experience with Kaizen, Experience with Six Sigma, Demonstrated problem solving skills, Demonstrated analytical skills, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Track record meeting performance goals, Bachelor's degree in Engineering, Bachelor's degree in Operations, Bachelor's degree in Supply Chain/Logistics, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain/Logistics, Experience in military environment, Experience in manufacturing environment, Experience in automotive environment, Experience in biotech environment, Experience in electronics environment, Experience in energy environment, Experience in instrumentation environment, Experience in machinery environment, Experience in defense/aerospace environment, Experience in medical environment, Experience in cosmetics environment, Experience in production environment, Experience in distribution environment
What You'll Do.
Lead large-scope projects
Build productivity plans
Execute productivity plans
Manage customer delivery promises
Collaborate with support teams
Develop plans to meet business objectives
How You'll Work.
Team & Collaboration
Collaborate with support teams; Partner with Leaders
Communication Scope
Customer service; Communication skills; Interpersonal skills
Process & Methodology
Process improvement, Lean process, Kaizen, Six Sigma
Applying for this Operations Manager role?
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