Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
OperationsManager
“Operations Manager at Amazon.com Services LLC. Skills: Process management, Team leadership, Operational efficiency. Lead and develop team. Engage team during shifts”
What You'll Achieve.
Deliver millions of packages; Deliver smiles to customers; Meet business objectives; Ensure customer orders delivered
Industry & Context.
Analytical problem-solving; Demonstrated problem solving skills; Demonstrated analytical skills
Lift up to 49 pounds, Frequently push, Frequently pull, Frequently squat, Frequently bend, Frequently reach, Stand for 12 hours, Walk for 12 hours, Work in loud environment, Work in variable temperatures, Work in variable weather, Climb stairs, Descend stairs
What They're Looking For.
Must Have
3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Work flexible schedule/shift/work area, Work weekends, nights, and/or holidays
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Manage team of 2+ salaried employees, Manage team of 70+ indirect employees, Scoping process improvements, Leading process improvements, Implementing process improvements, Lean process experience, Kaizen experience, Six Sigma experience, Demonstrated problem solving skills, Demonstrated analytical skills, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Track record meeting performance goals, Track record exceeding performance goals, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain/Logistics, Experience in military, Experience in manufacturing, Experience in automotive, Experience in biotech, Experience in electronics, Experience in energy, Experience in instrumentation, Experience in machinery, Experience in defense/aerospace, Experience in medical, Experience in cosmetics, Experience in production, Experience in distribution
What You'll Do.
Lead and develop team
Engage team during shifts
Maintain safety levels
Maintain quality levels
Maintain attendance levels
Maintain performance levels
Provide team with tools
Drive improvements in productivity
Drive improvements in efficiency
Maintain customer expectations
Ensure customer orders delivered
Lead large-scope projects
Build productivity plans
Execute productivity plans
Determine productivity requirements
Partner with other Leaders
Manage customer delivery promises
Collaborate with support teams
Develop plans to meet objectives
How You'll Work.
Team & Collaboration
Collaborate with support teams; Partner with other Leaders
Process & Methodology
Lead large-scope projects
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