Amazon.com Services LLC

Fulfillment Operations Management, Fulfillment Center, fulfillment ops

OperationsManager

$91–137k Kernersville, North Carolina, United States FULL TIME
The Brief

“Operations Manager at Amazon.com Services LLC. Skills: Process management, Team leadership, Operational efficiency. Lead and develop team. Engage team during shifts”

What You'll Achieve.

Deliver millions of packages; Deliver smiles to customers; Meet business objectives; Ensure customer orders delivered

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, fulfillment ops
Problems you'll solve

Analytical problem-solving; Demonstrated problem solving skills; Demonstrated analytical skills

Eligibility Requirements

Lift up to 49 pounds, Frequently push, Frequently pull, Frequently squat, Frequently bend, Frequently reach, Stand for 12 hours, Walk for 12 hours, Work in loud environment, Work in variable temperatures, Work in variable weather, Climb stairs, Descend stairs

What They're Looking For.

Must Have

3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Work flexible schedule/shift/work area, Work weekends, nights, and/or holidays

Nice to Have

1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Manage team of 2+ salaried employees, Manage team of 70+ indirect employees, Scoping process improvements, Leading process improvements, Implementing process improvements, Lean process experience, Kaizen experience, Six Sigma experience, Demonstrated problem solving skills, Demonstrated analytical skills, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Track record meeting performance goals, Track record exceeding performance goals, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain/Logistics, Experience in military, Experience in manufacturing, Experience in automotive, Experience in biotech, Experience in electronics, Experience in energy, Experience in instrumentation, Experience in machinery, Experience in defense/aerospace, Experience in medical, Experience in cosmetics, Experience in production, Experience in distribution

What You'll Do.

Lead and develop team

Engage team during shifts

Maintain safety levels

Maintain quality levels

Maintain attendance levels

Maintain performance levels

Provide team with tools

Drive improvements in productivity

Drive improvements in efficiency

Maintain customer expectations

Ensure customer orders delivered

Lead large-scope projects

Build productivity plans

Execute productivity plans

Determine productivity requirements

Partner with other Leaders

Manage customer delivery promises

Collaborate with support teams

Develop plans to meet objectives

How You'll Work.

Team & Collaboration

Collaborate with support teams; Partner with other Leaders

Process & Methodology

Lead large-scope projects

Free ATS check

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