Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
OperationsManager
“Operations Manager at Amazon.com Services LLC. Skills: Operations management, Team leadership, Process improvement. Support workforce. Mentor workforce”
What You'll Achieve.
Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Ensure customer orders delivered on time; Ensure customer orders delivered to right location
Industry & Context.
Data-driven decisions; Analytical problem-solving
Lift up to 49 pounds, Frequently push, pull, squat, bend, reach, Stand/walk up to 12 hours, Work in loud environment, Work in variable temperatures, Work in variable weather, Climb and descend stairs, Work flexible schedule, Work flexible shift, Work flexible work area, Work weekends, Work nights, Work holidays
What They're Looking For.
Must Have
3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing 2+ salaried employees, Experience managing 70+ indirect employees, Experience implementing process improvements, Demonstrated problem solving skills, Demonstrated analytical skills, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Track record meeting performance goals, Track record exceeding performance goals, Bachelor's degree in Engineering, Bachelor's degree in Operations, Bachelor's degree in Supply Chain, Bachelor's degree in Logistics, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain, Master's degree in Logistics, Experience in manufacturing environments, Experience in automotive environments, Experience in biotech environments, Experience in electronics environments, Experience in energy environments, Experience in instrumentation environments, Experience in machinery environments, Experience in defense/aerospace environments, Experience in medical environments, Experience in cosmetics environments, Experience in production environments, Experience in distribution environments
What You'll Do.
Lead large-scope projects
Build productivity plans
Execute productivity plans
Determine productivity requirements
Balance load with leaders
Manage customer delivery promises
Collaborate with support teams
Develop plans for business objectives
How You'll Work.
Team & Collaboration
Collaborate with support teams; Partner with other Leaders
Communication Scope
Customer service; Interpersonal skills
Process & Methodology
Lean process, Kaizen, Six Sigma
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