Amazon.com Services LLC

Fulfillment Operations Management, Fulfillment Center, fulfillment ops

OperationsManager

$91–137k Fishersville, Virginia, United States FULL TIME
The Brief

“Operations Manager at Amazon.com Services LLC. Skills: Operations management, Team leadership, Process improvement. Support workforce. Mentor workforce”

What You'll Achieve.

Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Drive productivity improvements; Drive efficiency improvements; Ensure customer orders delivered on time; Ensure customer orders delivered to right location

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, fulfillment ops
Problems you'll solve

Data-driven decisions; Analytical problem-solving; Problem solving; Analytical skills

Eligibility Requirements

Lift up to 49 pounds, Frequently push, Frequently pull, Frequently squat, Frequently bend, Frequently reach, Stand for 12 hours, Walk for 12 hours, Work in loud environment, Work in variable temperatures, Work in variable weather, Climb stairs, Descend stairs, Work flexible schedule, Work flexible shift, Work flexible work area, Work weekends, Work nights, Work holidays

What They're Looking For.

Must Have

3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience

Nice to Have

1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing 2+ salaried employees, Experience managing 70+ indirect employees, Experience with Lean process, Experience with Kaizen, Experience with Six Sigma, Demonstrated problem solving skills, Demonstrated analytical skills, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Track record meeting goals, Track record exceeding goals, Bachelor's degree in Engineering, Bachelor's degree in Operations, Bachelor's degree in Supply Chain, Bachelor's degree in Logistics, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain, Master's degree in Logistics, Experience in manufacturing environments, Experience in automotive environments, Experience in biotech environments, Experience in electronics environments, Experience in energy environments, Experience in instrumentation environments, Experience in machinery environments, Experience in defense/aerospace environments, Experience in medical environments, Experience in cosmetics environments, Experience in production environments, Experience in distribution environments, Experience in military environments

What You'll Do.

Lead large-scope projects

Build productivity plans

Execute productivity plans

Determine productivity requirements

Manage customer delivery promises

Collaborate with support teams

Develop plans for business objectives

How You'll Work.

Team & Collaboration

Support teams; Salaried workforce; Hourly workforce; Other Leaders

Communication Scope

Customer service; Interpersonal skills

Process & Methodology

Process improvement, Lean process, Kaizen, Six Sigma

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