Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
OperationsManager
“Operations Manager at Amazon.com Services LLC. Skills: Process improvement, Team leadership, Operational efficiency. Lead and develop team. Engage team during shifts”
What You'll Achieve.
Meet business objectives; Meet customer expectations; Meet delivery promises
Industry & Context.
Problem solving; Analytical skills
Work flexible schedule, Work flexible shift, Work flexible work area, Work weekends, Work nights, Work holidays, Variable temperatures, Loud environment, Climb stairs
What They're Looking For.
Must Have
3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Lift up to 49 pounds, Frequently push, pull, squat, bend, reach, Stand/walk for 12 hours, Work in loud environment, Work in variable temperatures, Climb and descend stairs
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Manage 2+ salaried employees, Manage 70+ indirect employees, Scoping process improvements, Leading process improvements, Implementing process improvements, Lean process experience, Kaizen experience, Six Sigma experience, Demonstrated problem solving skills, Demonstrated analytical skills, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Track record meeting goals, Track record exceeding goals, Master's degree in related field, Experience in military, Experience in manufacturing, Experience in automotive, Experience in biotech, Experience in electronics, Experience in energy, Experience in instrumentation, Experience in machinery, Experience in defense/aerospace, Experience in medical, Experience in cosmetics, Experience in production, Experience in distribution
What You'll Do.
Lead and develop team
Engage team during shifts
Maintain safety levels
Maintain quality levels
Maintain attendance levels
Maintain performance levels
Provide team with tools
Drive productivity improvements
Drive efficiency improvements
Maintain customer expectations
Ensure timely deliveries
Ensure correct delivery location
Lead large-scope projects
Build productivity plans
Execute productivity plans
Determine productivity requirements
Load balance operations
Manage customer delivery promises
Collaborate with support teams
Develop plans for business objectives
How You'll Work.
Team & Collaboration
Collaborate with support teams; Partner with other leaders
Communication Scope
Customer service; Communication skills; Interpersonal skills
Process & Methodology
Lean process, Kaizen, Six Sigma
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