Amazon.com Services LLC

Fulfillment Operations Management, Fulfillment Center, fulfillment ops

OperationsManager

$91–137k Charlotte, North Carolina, United States FULL TIME
The Brief

“Operations Manager at Amazon.com Services LLC. Skills: Operations management, Team leadership, Process improvement. Support workforce. Mentor workforce”

What You'll Achieve.

Maintain highest levels of safety; Maintain highest levels of quality; Maintain highest levels of attendance; Maintain highest levels of performance; Drive improvements in productivity; Drive improvements in efficiency; Ensure customer orders delivered on time; Ensure customer orders delivered to right location

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, fulfillment ops
Problems you'll solve

Analytical problem-solving; Data-driven decisions

Eligibility Requirements

Work flexible schedule, Work variable shifts, Work weekends, Work nights, Work holidays, Work in loud environment, Work in variable temperatures, Work in variable weather

What They're Looking For.

Must Have

3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience

Nice to Have

1+ years performance metrics, 1+ years process improvement, 1+ years lean techniques, Experience managing 2+ salaried employees, Experience managing 70+ indirect employees, Experience scoping process improvements, Experience leading process improvements, Experience implementing process improvements, Lean process experience, Kaizen experience, Six Sigma experience, Demonstrated problem solving skills, Demonstrated analytical skills, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Track record meeting performance goals, Track record exceeding performance goals, Bachelor's degree in Engineering, Bachelor's degree in Operations, Bachelor's degree in Supply Chain, Bachelor's degree in Logistics, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain, Master's degree in Logistics, Experience in military environment, Experience in manufacturing environment, Experience in automotive environment, Experience in biotech environment, Experience in electronics environment, Experience in energy environment, Experience in instrumentation environment, Experience in machinery environment, Experience in defense/aerospace environment, Experience in medical environment, Experience in cosmetics environment, Experience in production environment, Experience in distribution environment

What You'll Do.

Lead large-scope projects

Build productivity plans

Execute productivity plans

Manage customer delivery promises

Collaborate with support teams

Develop plans to meet business objectives

How You'll Work.

Team & Collaboration

Collaborate with Safety; Collaborate with Engineering; Collaborate with Loss Prevention; Collaborate with Quality Assurance; Collaborate with Human Resources; Partner with other Leaders

Communication Scope

Customer service; Interpersonal skills

Process & Methodology

Project management

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