Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
OperationsManager
“Operations Manager at Amazon.com Services LLC. Skills: Process management, Team leadership, Operational efficiency. Lead and develop team. Engage team during shifts”
What You'll Achieve.
Meet business objectives; Meet customer expectations; Ensure orders delivered on time
Industry & Context.
Problem solving skills; Analytical skills; Data-driven decisions; Analytical problem-solving
Lift up to 49 pounds, Push, pull, squat, bend, reach, Stand/walk 12 hours, Work in loud environment, Work in variable temperatures, Work in variable weather, Climb and descend stairs
What They're Looking For.
Must Have
3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing 2+ salaried employees, Experience managing 70+ indirect employees, Experience scoping process improvements, Experience leading process improvements, Experience implementing process improvements, Lean process experience, Kaizen experience, Six Sigma experience, Demonstrated problem solving skills, Demonstrated analytical skills, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Track record meeting performance goals, Track record exceeding performance goals, Bachelor's degree in Engineering, Bachelor's degree in Operations, Bachelor's degree in Supply Chain/Logistics, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain/Logistics, Experience in military environment, Experience in manufacturing environment, Experience in automotive environment, Experience in biotech environment, Experience in electronics environment, Experience in energy environment, Experience in instrumentation environment, Experience in machinery environment, Experience in defense/aerospace environment, Experience in medical environment, Experience in cosmetics environment, Experience in production environment, Experience in distribution environments
What You'll Do.
Lead and develop team
Engage team during shifts
Maintain safety levels
Maintain quality levels
Maintain attendance levels
Maintain performance levels
Provide team with tools
Drive improvements in productivity
Drive improvements in efficiency
Maintain customer expectations
Ensure customer orders delivered
Lead large-scope projects
Build productivity plans
Execute productivity plans
Determine productivity requirements
Partner with other Leaders
Manage customer delivery promises
Collaborate with support teams
Develop plans to meet objectives
How You'll Work.
Team & Collaboration
Collaborate with support teams; Partner with other Leaders
Communication Scope
Customer service skills; Communication skills; Interpersonal skills
Process & Methodology
Lead large-scope projects
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