AEG Worldwide
OperationsManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Operations Manager at AEG Worldwide. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, project management, customer service, staff management. oversee operations and perform management functions at the venue. day-to-day marketing shows”
What You'll Achieve.
ensure all event needs are met; artist contract is properly fulfilled within the show budget; provide a high-level customer service; ensure a friendly, safe environment at all events; ensure all events have adequate equipment and supplies to function properly; maintain good working relationship with vendors; ensure venue is ready for opening
Industry & Context.
Ability to work flexible schedule including nights, weekends, and holidays
What They're Looking For.
Must Have
BAS Degree (4-year) In Business Management or related field, 4-6 years, Of related work experience, Previous experience managing private and concert events, Experience in venue and events operation, tours, including artist communication and settlements, Computer savvy and proficient in MS Word, Excel, Outlook, written and verbal communication skills, Previous management experience and leadership skills, organizational/ project management skills with the ability to multitask and prioritize work load, Ability to work flexible schedule including nights, weekends, and holidays
Nice to Have
Music industry and live music experience preferred
What You'll Do.
oversee operations and perform management functions at the venue
day-to-day marketing shows
ensure all event needs are met
advance the shows at their assigned venue ensuring the artist contract is properly fulfilled within the show budget
provide a high-level customer service to ensure a friendly
safe environment at all events
developing policies and procedures
assist with planning and cost estimates
handle daily administration
oversee equipment and supplies inventory
provide input on venue improvement
project managing shows
make sure all needs of the show are met
addressed and review artist contracts related to production
and rider requirements
overseeing staff for assigned venues and projects
ensure a high level of customer service
oversee day of show operations at venue
manage backstage area of venue ensuring artist hospitality needs are met
being a resource to artists and their crew to answer any questions they may have
responsible for the day-to-day office administrative work including staff schedules
supervising and monitoring of staff performance
safe environment at all events through proper training
ensure all events have adequate equipment and supplies to function properly
procure these items at the most competitive price
negotiate vendor contracts and maintain good working relationship with vendors
engage in venue improvements and capital projects by providing recommendations for improvements and working with management team to obtain bids
develop ROI (Return on Investment) analyses
and oversee projects to completion
ensure venue is ready for opening and reporting any maintenance/supply needs to GM
responsible for day of show settlement
prepare invoices and handle payroll discrepancies
How You'll Work.
Team & Collaboration
working with the General Manager; working with the production team; work closely with staff; work with operations team on developing policies and procedures; Work with members of the operations team; working with management team
Communication Scope
written and verbal communication skills; artist communication
Process & Methodology
project managing shows, organizational/ project management skills, venue improvements and capital projects, obtain bids, develop ROI (Return on Investment) analyses, oversee projects to completion
Full Job Description
Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! Job Summary The Manager Operations will oversee operations and perform management functions at the venue. The Manager Operations will be responsible for day-to-day operations; marketing shows, working with the General Manager to ensure all event needs are met, and working with the production team to advance the shows at their assigned venue ensuring the artist contract is properly fulfilled within the show budget. This position will work closely with staff to provide a high-level customer service to ensure a friendly, safe environment at all events, and work with operations team on developing policies and procedures, assist with planning and cost estimates. Additionally, the Manager Operations will handle daily administration, oversee equipment and supplies inventory, and provide input on venue improvement Essential Functions Responsible for project managing shows. In constant contact with client or tour managers to make sure all n
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