ADESA
OperationsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Operations Manager at ADESA. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Lead Mechanic, Body, and Detail Teams. Ensure maximum efficiency and profitability”
What You'll Achieve.
Deliver on customer expectations; Ensure consistent processes; Ensure high level of quality; Ensure high level of output; Ensure maximum efficiency; Ensure profitability
Industry & Context.
Resolve complex issues
Not visa eligible, Light to Medium Physical Work, Constant standing, watching, touching, listening, walking, talking, Frequent grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving, Potential running, jumping, yelling, or other rapid or forceful movement in emergencies, Visual acuity requirements, Inside and outside environmental working conditions, Temperature changes, Outside weather conditions, Elevated ambient noise levels, Minor atmospheric conditions, Fumes, odors, and dust, Passing a complete background check
What They're Looking For.
Must Have
High School Diploma or GED, Minimum 5 years of industry or related experience, Minimum 1 year of leadership/supervisory experience, Knowledge of lean manufacturing principles, Ability to effectively delegate tasks, Confidentiality and integrity, Ability to manage deliverables and metrics, Proficiency with computer systems and applications, Demonstrated functional expertise relative to Commercial Accounts processes, Ability to maintain high volume and high-quality content, Ability to communicate and interact with others effectively, Ability to communicate clearly and concisely, Ability to multitask and prioritize effectively, Ability to resolve complex issues with guidance, Read, write, speak, and understand English
Nice to Have
Bachelor's degree preferred
What You'll Do.
Ensure maximum efficiency and profitability
Maintain working knowledge of reconditioning processes
Apply industry best practices
Apply ADESA/Carvana standard processes
Ensure adequate production capacity
Assist with production planning
Provide vision and guidance to teams
Meet performance metrics
Positively reinforce and engage team
Lead auction activities
Monitor and ensure adherence to systems
Monitor and ensure adherence to policies
Monitor and ensure adherence to procedures
Monitor and ensure adherence to performance standards
Influence and lead others
Engage with customers and employees
Participate in development of strategic plans
Participate in execution of strategic plans
Ensure alignment with company goals
Identify staffing needs
Identify scheduling needs
Communicate information to team members
Provide clear understanding of expectations
Provide clear understanding of performance measures
Provide clear understanding of goals
Collaborate with stakeholders to optimize processes
Oversee day-to-day activities
Identify team’s strengths
Determine areas of opportunity
Determine appropriate steps to improve
Provide training to direct reports
Provide mentoring to direct reports
Provide accountability to direct reports
Create work environment that inspires positive communication
Create team environment that inspires team cohesion
Create environment adhering to Carvana’s Values
Work to decrease possibility of injury
Prevent hazardous conditions
How You'll Work.
Team & Collaboration
Collaborate with stakeholders
Communication Scope
Written communication; Oral communication
Full Job Description
Manager, Reconditioning Position Overview: The Reconditioning Manager will lead a multi-departmental team to ensure single threaded leadership of the overall reconditioning operation to deliver on customer expectations using ADESA/Carvana processes for our mechanic, body, and detail shops. Responsible for directly managing and developing our reconditioning team to ensure consistent processes and high level of quality and output. This role is not visa eligible. What you’ll be doing: Lead the Mechanic, Body, and Detail Teams: Lead the recon shop teams to ensure maximum efficiency and profitability through consistent achievement of KPI targets. Maintain and apply a strong working knowledge of reconditioning processes, industry best practices, customer SLA’s and ADESA/Carvana standard processes. Ensure adequate production capacity levels for each line and assist with production planning. Provide vision and guidance to the reconditioning teams in meeting performance metrics. Positively reinforce and engage the team regarding quality, production and cost objectives. Teams Led: All team members in the Mechanic, Body, and Detail Shops. All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team’s stren
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