Ryder
logistics
OperationsManagementTrainee(OMT)
Neural analysis suggests this role is
optimal for Entry candidates.
“Operations Management Trainee (OMT) at Ryder. Skills: Process management, Cross-functional coordination, Vendor management. Support shop management process. Assist in cost savings”
What You'll Achieve.
Customer satisfaction; Maximum utilization; Increased customer satisfaction; Optimize running costs; Optimize maintenance overheads; Customer satisfaction
Industry & Context.
Relocation within the business unit at the conclusion of the training program is required
What They're Looking For.
Must Have
Bachelor's Degree, PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Basic understanding of Business Finance, controls and metrics Beginner
Nice to Have
1 year or more in customer service with issues resolution experience
What You'll Do.
Support shop management process
Assist in cost savings
Assist in customer retention
Assist in metric-based initiatives
Manage maintenance overheads
Ensure policy and processes are followed
Optimize running costs
Optimize maintenance overheads
Ensure accurate PM scheduling
Follow up on breakdowns
Oversee Technician work planning
How You'll Work.
Team & Collaboration
Work cross functionally across Operations, Asset Management, Sales, Quality, and Rental; Coordinate with the rental department; Partner with Sales staff; Coordinate with Maintenance; Coordinate with Asset Management; Coordinate with Sales and Marketing; Work as a member of a team
Communication Scope
Verbal communication skills; Written communication skills; Interpersonal skills; Influencing skills
Full Job Description
_Job Seekers can review the Job Applicant Privacy Policy by clicking[here](http://ryder.com/job-applicant-privacy-policy)._ _**Job Description**_ : **About Ryder** For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions. We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture. **About the Job:** **Type:** Full time, Permanent **Wage:** $55,000 **Shifts:** Monday to Friday with two shift options: 6:00 am to 2:30 PM or 10:00 am to 6:30 pm **Location:** Concord, ON **Why Ryder?** * 10 days of Paid Time Off upon hire * Excellent benefits package after 30 days (Medical, Dental & Vision) * Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit-Sharing Plan (DPSP) * Employee discount of 15% on Ryder stock * A safe, friendly and respectful work environment * Recognized by Forbes as one of Canada's Best Employers in 2025 **Summary** The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental. **Essential Functions** * Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction. * Coordinate with the rental department to ensure maximum utilization without compromising lease customers. * Partner
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