Operations Management Trainee
OperationsManagementTraineeFleetServices
“Operations Management Trainee - Fleet Services at Operations Management Trainee. Skills: process management, cross-functional coordination, vendor/stakeholder management. Support shop management process. Assist in cost savings”
What You'll Achieve.
cost savings; customer retention; metric-based initiatives; customer satisfaction; maximum utilization without compromising lease customers; increased customer satisfaction; optimize running costs; optimize maintenance overhead; ensure customer satisfaction; Technician efficiency; Technician training; Technician flexibility
Industry & Context.
Relocation within the business unit at the conclusion of the training program is required.
What They're Looking For.
Must Have
4-year college degree, PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Basic understanding of Business Finance, controls and metrics
Nice to Have
1 year or more in customer service with issues resolution experience
What You'll Do.
Support shop management process
Assist in cost savings
Assist in customer retention
Assist in metric-based initiatives
Work cross functionally across Operations
Work cross functionally across Asset Management
Work cross functionally across Sales
Work cross functionally across Quality
Work cross functionally across Rental Management
Manage maintenance overheads
Ensure policy and processes are followed
Optimize running costs
Optimize maintenance overhead
Coordinate with Maintenance
Coordinate with Asset Management
Coordinate with Sales
Coordinate with Marketing
Ensure accurate PM scheduling
Follow up on PM scheduling
Oversee vehicle status
Oversee Technician work planning
Ensure Technician efficiency
Ensure Technician training
Ensure Technician flexibility
How You'll Work.
Team & Collaboration
Work cross functionally across Operations; Work cross functionally across Asset Management; Work cross functionally across Sales; Work cross functionally across Quality; Work cross functionally across Rental Management; Partner with Sales staff on customer calls; Coordinate with Maintenance; Coordinate with Asset Management; Coordinate with Sales; Coordinate with Marketing; Create and maintain professional relationships within all levels of the organization; Work as a member of a team
Communication Scope
verbal communication skills; written communication skills; interpersonal skills; influencing skills
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