Ryder
transportation & logistics
OperationsManagementTrainee
“Operations Management Trainee at Ryder. Skills: process management, cross-functional coordination, vendor/stakeholder management. Support the shop management process. Assist in cost savings”
What You'll Achieve.
Cost savings; Customer retention; Metric-based initiatives; Customer satisfaction; Ensure maximum utilization; Optimize running costs; Optimize maintenance overhead
Industry & Context.
Relocation within the business unit at the conclusion of the training program is required
What They're Looking For.
Must Have
Bachelor's degree required
Nice to Have
One (1) year or more customer service with issues resolution experience preferred
What You'll Do.
Support the shop management process
Assist in cost savings
Assist in customer retention
Assist in metric-based initiatives
Work cross functionally across Operations
Work cross functionally across Asset Management
Work cross functionally across Sales
Work cross functionally across Quality
Work cross functionally across Rental Management
Acquire industry knowledge
Acquire industry skills
Acquire industry resources
Develop operations background
Develop fleet maintenance background
Responsible for customer relationship activities
Provide quality customer interface
Provide proactive customer management
Provide issue resolution
Provide customer satisfaction
Coordinate with rental department
Ensure maximum utilization
Partner with Sales staff
Manage maintenance overheads
Ensure policy and processes are followed
Optimize running costs
Optimize maintenance overhead
Accountable for coordinating with Maintenance
Accountable for coordinating with Asset Management
Accountable for coordinating with Sales
Accountable for coordinating with Marketing
Ensure accurate PM scheduling
Follow up on PM scheduling
Follow up on breakdowns
Follow up on vehicle status
Oversee Technician work planning
Ensure Technician training
Ensure Technician flexibility
How You'll Work.
Team & Collaboration
Work cross functionally across Operations; Work cross functionally across Asset Management; Work cross functionally across Sales; Work cross functionally across Quality; Work cross functionally across Rental Management; Coordinate with the rental department; Partner with Sales staff; Accountable for coordinating with Maintenance; Accountable for coordinating with Asset Management; Accountable for coordinating with Sales; Accountable for coordinating with Marketing; Ability to work as a member of a team
Communication Scope
verbal and written communication skills; Excellent influencing skills
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