Ryder
transportation & logistics
OperationsManagementTrainee
Neural analysis suggests this role is
optimal for Entry candidates.
“Operations Management Trainee at Ryder. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, customer relationship activities, customer interface, customer management, issue resolution, customer satisfaction, running costs management, maintenance overheads management, policy and processes adherence, PM scheduling, breakdowns oversight, vehicle status oversight, Technician work planning. Responsib”
Industry & Context.
utilize your problem-solving abilities to help make good business decisions for the company
Relocation within the business unit at the conclusion of the training program is required.
What They're Looking For.
Must Have
Bachelor's Degree, Hands-on Mechanical Knowledge, PC knowledge/skills to include spreadsheet and word processing software packages, Basic understanding of Business Finance, controls and metrics, Detail oriented with excellent follow-up practices, verbal and written communication skills, Instills commitment to organizational goals, Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Flexibility to operate and self-driven to excel in a fast-paced environment, mechanical skills, Effective interpersonal skills Excellent influencing skills, Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors), Ability to work independently and as a member of a team
Nice to Have
1 year or more in customer service with issues resolution experience
What You'll Do.
Responsible for the customer relationship activities by providing quality customer interface
proactive customer management
and customer satisfaction.
Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
Partner with Sales staff on customer calls for new business and increased customer satisfaction.
Manage running costs and maintenance overheads.
Ensure policy and processes are followed to optimize running costs and maintenance overhead.
Accountable for coordinating with Maintenance
Sales and Marketing to ensure customer satisfaction.
Ensure accurate PM scheduling and follow up
breakdowns and vehicle status oversee Technician work planning for efficiency
How You'll Work.
Team & Collaboration
working collaboratively with different teams; Partner with Sales staff on customer calls; coordinating with Maintenance, Asset Management, Sales and Marketing; Ability to work as a member of a team
Communication Scope
verbal and written communication skills; Effective interpersonal skills; Excellent influencing skills
Full Job Description
_Job Seekers can review the Job Applicant Privacy Policy by clicking[here](http://ryder.com/job-applicant-privacy-policy)._ _**Job Description**_ : At Ryder, our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_. As an Operations Management Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. **Shop Location: Pennsauken, NJ 08110** **Work Schedule: Monday to Friday, 12:00 pm - 9:00 pm** **Annual Salary $57K-62K Paid Weekly** ***Bachelor 's Degree Required and Hands-on Mechanical Knowledge*** **Summary** The **Operations Management Trainee (OMT)** is an 18-month structured and comprehensive training program to develop leadership and operational knowledge. The position involves working collaboratively with different teams to gain insights into the business, processes and strategies to align with customer retention, all facets of operational excellence and metrics. This position will give you a chance to utilize your problem-solving abilities to help make good business decisions for the company. With support, mentorship and training from your managers and fellow team members, along with your willingness to relocate, you will be prepared to take the next step in a successful career. This is an amazing opportunity for a recent college graduate to start their career with a successful and stable company. If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. Competitive pay & fast growth, full benefits package, 401k employer match, and a discount on shares! You thought that was it? Take a look at a few of these: Ryder's most recently been named "[Top Company for Women to Work for in Transportation](https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-One-of-the-Top-Companies-for-Women-to-Work-For-in-Transportation-in-2022/default.aspx) _"_ by _Women in Trucking,_ one of _Fortune Magazine_ ’s “[World
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