Ryder
transportation & logistics
OperationsManagementTrainee
“Operations Management Trainee at Ryder. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Provide quality customer interface. Manage customer relationships”
What You'll Achieve.
align with customer retention; all facets of operational excellence and metrics
Industry & Context.
problem solving abilities
Relocation within the business unit at the conclusion of the training program is required.
What They're Looking For.
Must Have
Bachelor's Degree, PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Basic understanding of Business Finance, controls and metrics Beginner
Nice to Have
1 year or more in customer service with issues resolution experience
What You'll Do.
Provide quality customer interface
Manage customer relationships
Resolve customer issues
Ensure customer satisfaction
Coordinate with rental department
Ensure maximum utilization
Partner with Sales staff
Manage maintenance overheads
Ensure policy and processes are followed
Coordinate with Maintenance
Coordinate with Asset Management
Coordinate with Sales
Coordinate with Marketing
Ensure accurate PM scheduling
Oversee Technician work planning
How You'll Work.
Team & Collaboration
working collaboratively with different teams; Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors); Ability to work independently and as a member of a team
Communication Scope
verbal and written communication skills; Effective interpersonal skills; Excellent influencing skills
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