Operations Management Trainee
OperationsManagementTrainee
Neural analysis suggests this role is
optimal for Entry candidates.
“Operations Management Trainee at Operations Management Trainee. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. support the shop management process. assist in cost savings, customer retention, and metric-based initiatives”
Industry & Context.
issue resolution
Relocation within the business unit at the conclusion of the training program is required.
What They're Looking For.
Must Have
Bachelor's Degree, PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Basic understanding of Business Finance, controls and metrics Beginner, Detail oriented with excellent follow-up practices, verbal and written communication skills, Instills commitment to organizational goals, Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Flexibility to operate and self-driven to excel in a fast-paced environment, mechanical skills, Effective interpersonal skills Excellent influencing skills, Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors), Ability to work independently and as a member of a team
Nice to Have
1 year or more in customer service with issues resolution experience
What You'll Do.
support the shop management process
assist in cost savings
and metric-based initiatives
work cross functionally across Operations
Responsible for the customer relationship activities by providing quality customer interface
proactive customer management
and customer satisfaction
Coordinate with the rental department to ensure maximum utilization without compromising lease customers
Partner with Sales staff on customer calls for new business and increased customer satisfaction
Manage running costs and maintenance overheads
Ensure policy and processes are followed to optimize running costs and maintenance overhead
coordinating with Maintenance
Sales and Marketing to ensure customer satisfaction
Ensure accurate PM scheduling and follow up
breakdowns and vehicle status oversee Technician work planning for efficiency
How You'll Work.
Team & Collaboration
work cross functionally across Operations, Asset Management, Sales, Quality, and Rental; Partner with Sales staff on customer calls for new business and increased customer satisfaction; coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction; Ability to work independently and as a member of a team
Communication Scope
verbal and written communication skills; Effective interpersonal skills; Excellent influencing skills
Full Job Description
_Job Seekers can review the Job Applicant Privacy Policy by clicking[here](http://ryder.com/job-applicant-privacy-policy)._ _**Job Description**_ : * ## **Hours - 10:00am - 6:30pm** * ## **Salary - $50,000 - $60,000** * ## **Must have a Bachelors Degree** **Summary** The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental. **Essential Functions** * Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction. * Coordinate with the rental department to ensure maximum utilization without compromising lease customers. * Partner with Sales staff on customer calls for new business and increased customer satisfaction. * Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead. * Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction. * Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility. **Additional Responsibilities** * Relocation within the business unit at the conclusion of the training program is required. * Performs other duties as assigned. **Skills and Abilities** * Detail oriented with excellent follow-up practices, Required. * Strong verbal and written communication skills , Required. * Instills commitment to organizational goals , Required. * Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required. * Flexibility to operate and self-driven to excel in a fast-paced environment , Required. * Strong mechanical skills , Required. * Ef
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