Tools for Humanity
Operations
OperationsLead,US
Neural analysis suggests this role is
optimal for Mid candidates.
“Operations Lead, US at Tools for Humanity. Skills: field operations, installation, launch environments. Set up, configure, and service Orbs. Ensure each site meets launch-readiness standards”
What You'll Achieve.
Ensure every location is online, operational, and operator-ready; Guarantee the highest standards of quality and uptime
Industry & Context.
solving practical issues; problem-solving
Travel across your region, Hands-on, travel-intensive role
What They're Looking For.
Must Have
3–6 years of experience in field operations, installation, or launch environments, Technical curiosity, Excellent communication and organization under pressure, A “builder’s mindset”: resourceful, proactive, and unafraid to get hands-on, Willingness to travel near-constantly during rollout waves
What You'll Do.
Ensure each site meets launch-readiness standards
Train Orb Operators and store associates
Partner with logistics to receive and ship hardware
Conduct site audits and assist in ongoing maintenance
Communicate status updates and escalation reports
How You'll Work.
Team & Collaboration
Collaborate closely with cross-functional teams; Work directly with the Operations Manager, local partners, and logistics teams
Communication Scope
Excellent communication
Full Job Description
About the Company: Tools for Humanity (TFH) designs and builds technology behind World. World is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy. The TFH and World tech stacks make this possible: the Orb verifies real, unique people, World ID proves it privately, and World App puts these capabilities, and more, in people’s hands. Together, they add a human layer to an AI-driven internet. World is already running at a global scale. More than 17 million people across 160 countries have verified with World ID, and more new Orb verifications take place each week. World App is already among the most used wallets globally. Developers are integrating World ID to build safer online experiences and create spaces where real people can participate, earn, and be recognized in ways AI simply can’t replicate. Founded in 2019, TFH has more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab. We’re backed by leading investors, including a16z, Khosla Ventures, Bain Capital Crypto, Blockchain Capital, Variant, Tiger Global, and Coinbase Ventures, as well as prominent operators and founders across fintech and AI. TFH and World have been featured on the cover of TIME Magazine https://time.com/7288387/sam-altman-orb-tools-for-humanity/, highlighted in Fast Company’s https://www.fastcompany.com/91411606/fintech-blockchain-next-big-things-in-tech-2025 Next 5 in Fintech, and explored in a Bloomberg deep dive https://www.bloomberg.com/news/features/2024-08-12/how-worldcoin-is-building-digital-ids-to-combat-the-ai-apocalypse. The New York Times https://www.nytimes.com/2025/05/03/technology/world-eye-scanning-crypto-orbs-launch-in-us.html, Ba
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