OperationsLead

ABOUT ASPORA People on the move deserve a bank that moves with them. Since 2022, Aspora has been building a borderless financial operating system that makes money as mobile and transparent as its users. Backed by influential venture capitalists like Sequoia Capital, Greylock Partners, Hummingbird Ventures, Y Combinator & Global Founders Capital. We're a team of 150+ across India, the UK, the UAE, EU and the US, working with extreme ownership, radical candour, and an obsession with customer impact. We celebrate builders who question assumptions, ship fast, and turn regulatory complexity into elegant solutions. If you’re driven to redefine what global banking can be, we’d love to build the future with you. ABOUT THE ROLE We are hiring one Product Operations Lead per product line: Remittance, Banking and Wealth. Each role owns the operational health of that surface end-to-end. This is not a coordination function. You define what a defect is, instrument it, and own the number. The surfaces are distinct. Remittance means dozens of corridors, payout banks, and AML regimes where a delayed transfer is a family waiting. Banking means card networks, BaaS partners, and chargeback flows. Wealth includes Gold and Equities. Gold means live spot pricing, physical custody, and jurisdiction-by-jurisdiction regulatory classification. Equities means settlement windows, custody reconciliations, and corporate actions where every misstep is monetary and direct.   WHAT YOU'LL OWN - Operational health. Define product-surface defects, build the dashboard or query that tracks them, decompose the metric, and drive it down end to end. - Partner performance and commercial levers. Run weekly partner operating cadences, escalate with evidence, and influence SLAs, cost of funds, take-rate, FX spread, fees, routing, and service quality. - SOP and process design. Build the onboarding and steady-state operating model for partners, internal teams, support, compliance, finance, and product. - Automatio