Operations Intern
OperationsIntern-ManagementTrack
Neural analysis suggests this role is
optimal for Entry candidates.
“Operations Intern - Management Track at Operations Intern. Supervise and develop front-line employees.. Manage fleet vehicles.”
What You'll Achieve.
drive tangible business results; ensure memorable employee experiences; increase the number of rented vehicles on the road; effectively coach and drive employee performance; ensure a smooth rental experience; improve operations
Industry & Context.
resolve claims
willingness to work outdoors in varying weather conditions and moderate noise levels
What They're Looking For.
Must Have
Availability to intern full-time on-site during term, working 35 hours per week., Active enrollment in a college or university, pursuing a bachelor’s degree in hospitality, tourism or a business-related field, with graduation expected in 2027., leadership skills, a positive team attitude, and the ability to make independent decisions, Effective time management and prioritization in a fast-paced, high-pressure, and constantly changing environment, Ability to work independently with a sense of ownership, thoroughness, and attention to detail, Excellent communication and teamwork skills, with a willingness to support and collaborate with others, Eagerness to learn, ask questions, and pursue career advancement opportunities in the rental car industry, Valid driver’s license and willingness to work outdoors in varying weather conditions and moderate noise levels, On-site presence this position cannot be performed remotely
Nice to Have
Previous internship or work experience in retail, customer service, or the hospitality industry
What You'll Do.
Supervise and develop front-line employees.
Manage fleet vehicles.
Orchestrate rental operation logistics.
Interact with customers during rental process.
Handle customer feedback and complaints.
Assist in managing reservations.
Check in and check out rental vehicles.
Ensure rental vehicles meet safety standards.
Maintain an organized inventory of rental vehicles.
Conduct vehicle quality checks.
Maintain organized records of rental agreements.
Prepare reports on rental activity.
Take on special projects and assignments.
How You'll Work.
Team & Collaboration
Collaborate with associates and managers to drive business results.; Team collaboration and project plan design.; Collaborate with other departments such as customer service, sales, and maintenance.; Support and collaborate with others.
Communication Scope
Excellent communication skills
Process & Methodology
project plan design
Full Job Description
Job Description As an Operations Manager Intern with us, you will embark on a journey of learning and exploration in various operational areas. Your responsibilities will encompass the supervision and development of front-line employees, the management of our fleet vehicles, and the meticulous orchestration of rental operation logistics. In this role, you will collaborate closely with associates and managers to drive tangible business results while ensuring memorable employee experiences. This internship offers you the opportunity to hone your management and leadership skills in a dynamic, fast-paced environment. You will be an integral part of our purpose-driven mission to provide safe and sustainable transport solutions that truly make a difference in the lives of our colleagues, customers, and communities. Join us in this fulfilling journey where your drive, passion, and purpose align with ours. The Internship Program Consists of: **(June 8 – August 7, 2026)** * Robust onboarding training program with a focus on employee experience and operations management * Four-part leadership development series designed by the Senior Leadership team to accelerate career growth * Team collaboration and project plan design to resolve claims and increase the number of rented vehicles on the road * Intensive development and training to effectively coach and drive employee performance **Key Responsibilities:** * Customer Service: Interact with customers during the rental process, addressing inquiries, providing information, and ensuring a smooth rental experience. Handle customer feedback and complaints professionally and escalate issues as needed. * Reservation and Check-In/Check-Out: Assist in managing reservations, checking in and checking out rental vehicles, verifying documentation, and explaining rental terms and policies to customers. * Safety and Compliance: Ensure that all rental vehicles meet safety standards and comply with relevant regulations. Assist in maintaining ac
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