Souq. com for E-Commerce LLC
Administrative Support, no business category
OperationsExecutive
Neural analysis suggests this role is
optimal for Lead candidates.
“Operations Executive at Souq. com for E-Commerce LLC. Skills: Operations management, Process improvement, Team leadership. Manage end to end UTR operations. Supervise store operations”
What You'll Achieve.
Meeting customer facing metrics; Maintaining operational targets; Maintaining quality targets; Upholding safety and morale; Achieving or exceeding Amazon expectations
Industry & Context.
Problem solving
Ability travel to different stores within Egypt
What They're Looking For.
Must Have
Bachelor's degree holder, experience in customer facing environment, experience in warehousing, experience in logistics, experience in manufacturing, communication skills (written and verbal), Proficiency in MS Excel
Nice to Have
Ability to motivate associates/team members, execution skills, action oriented, go getter, Resourceful to identify the way to get things done using limited resources, Ability to work under pressure situations, Ability to work in ambiguous situations, come out with solutions as per the situations faced, Good people management skills, Good analytical and problem solving skills, 1-3 yrs of experience in managing a process and people as a lead, Knowledge of Lean, Knowledge of Six Sigma, Knowledge of Kaizen methodologies, Knowledge of SQL
What You'll Do.
Manage end to end UTR operations
Supervise store operations
Meet customer facing metrics
Maintain operational targets
Maintain quality targets
Uphold safety of the team
Uphold morale of the team
Drive performance management of team members
Prepare training plans for pickers
Implement training plans for pickers
Prepare development plans for pickers
Implement development plans for pickers
Improve operations process with merchant stakeholders
Attain sustained performance improvement
Conduct 4M audits for stores
Conduct 5S audits for stores
Conduct Safety GEMBA audits for stores
Stand-in for Area Manager
How You'll Work.
Team & Collaboration
Merchant stakeholders
Communication Scope
Written communication; Verbal communication
Full Job Description
Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. Key job responsibilities We're seeking a Team lead for UFG UTR operations in Egypt. In this role, you will be responsible for: Managing, on a daily basis, end to end UTR operations for either one large site or a combination of small sites, supervising store operations: Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you. Driving performance management of your team members. Preparing and implementing training and development plans for the pickers. Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement. Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis. Stand-in for Area Manager. Basic Qualifications: - A Bachelor’s degree holder with experience in a customer facing envi
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