Amazon Logistica do Brasil

Project/Program/Product Management--Non-Tech, Fulfillment Center, transportation and logistics

Operations&ExcellenceMngr,AMXL

$185–285k ~AI est. Osasco, Sao Paulo, Brazil FULL TIME
The Brief

“Operations & Excellence Mngr, AMXL at Amazon Logistica do Brasil. Skills: Operations support, Partner excellence, Quality standards, Safety programs. Own quality, safety, learning, communications. Own global benchmark”

What You'll Achieve.

Establish Brazil as center of excellence; Ensure compliance with Brazilian regulations; Enable sustainable growth; Influence operational excellence nationwide; Enhance Brazil's program maturity; Strengthen partner relationships

Industry & Context.

Project/Program/Product Management Non Tech, Fulfillment Center, transportation and logistics
Problems you'll solve

Identify improvement opportunities; Identify risks; Incident investigations; Root cause analysis

Eligibility Requirements

Work flexible schedule

What They're Looking For.

Must Have

Bachelor's degree or equivalent, Work flexible schedule/shift/work area, Experience with Six Sigma, Experience with lean manufacturing, Experience in people management, English-language communication skills

Nice to Have

Experience in performance metrics, Experience in process improvement, Experience in Lean methodologies

What You'll Do.

Build support programs

Work with field teams

Work with global counterparts

Establish Brazil as center of excellence

Drive partner readiness

Ensure compliance with Brazilian regulations

Create frameworks for sustainable growth

Own all support functions

Influence operational excellence nationwide

Benchmark operational practices

Collaborate with AMXL teams globally

Bring world-class practices to Brazil

Serve as single source of truth

Create training programs

Create safety initiatives

Create quality processes

Drive engagement programs

Drive recognition programs

Develop quality control processes

Conduct operational audits

Identify improvement opportunities

Collaborate with field teams

Implement best practices

Ensure compliance with standards

Provide safety guidance

Provide technical support

Perform safety audits

Enhance safety culture

Lead safety initiatives

Participate in incident investigations

Create safety training programs

Serve as single source of truth for communications

Develop communication strategy

Develop on boarding courses

Develop ramp-up performance tracking

Create training content

Create partner newsletters

Manage feedback mechanisms

Strengthen partner relationships

Benchmark quality standards

Benchmark safety programs

Benchmark learning frameworks

Identify best practices

Enhance program maturity

Participate in global forums

Maintain relationships with counterparts

Facilitate knowledge sharing

Review operational KPIs

Identify quality trends

Identify safety incidents

Conduct audits with partners

Provide technical guidance

Document findings for training

Create training content for Learning App

Incorporate feedback from NPS surveys

Share Brazil's approach in global forums

Serve as central point of contact

Provide guidance on quality standards

Provide guidance on safety protocols

Provide guidance on training requirements

Ensure operational excellence

How You'll Work.

Team & Collaboration

Work with field teams; Work with global counterparts; Collaborate with AMXL teams; Collaborate with field operations teams; Participate in global AMXL forums; Maintain relationships with counterparts; Collaborate with field operations teams

Communication Scope

English-language communication

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