OperationsEngineer

We’re hiring an Operations Engineer to support and scale our enterprise deployment operations. This role will sit directly within the Deployment team and focus on building the systems, tooling, automations, and reporting infrastructure that power successful customer implementations. You will work closely with Deployment Leads, Quality, AI Engineering, Product, and Customer teams to streamline workflows, improve operational visibility, and automate manual processes across enterprise deployments. This role is critical to scaling customer onboarding and production rollouts efficiently while maintaining operational quality. This is an ideal role for someone who enjoys solving operational challenges through systems design, automation, analytics, and process optimization in a fast-moving environment. About the Role e Build Infrastructure for Enterprise Deployments - Design and improve operational systems that support enterprise customer deployments - Build scalable workflows and tooling that improve deployment execution and reliability - Partner with Deployment Leads to streamline onboarding and go-live processes - Help create operational infrastructure that enables the deployment organization to scale efficiently Own Deployment Dashboards & Reporting - Build and maintain dashboards across deployment performance, operational KPIs, quality metrics, and customer workflows - Develop reporting infrastructure that provides visibility into deployment progress, bottlenecks, and outcomes - Ensure data accuracy, reporting consistency, and operational transparency - Create scalable reporting systems for both internal teams and customer stakeholders Drive Workflow Automation - Identify manual operational bottlenecks across deployments and customer operations - Build automations, internal tools, and workflow improvements that reduce operational overhead - Partner with Operations and Engineering teams to improve throughput and consistency - Continuously improve deployment speed, quali