Rockstar

Healthcare and Benefits

OperationsEngineer

₹15–25L ~AI est. Remote Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Operations Engineer at Rockstar. Skills: Automation, Process documentation, Stakeholder partnership. Own cross-functional automation projects. Partner with stakeholders”

What You'll Achieve.

Reduce manual work; Improve accuracy; Increase productivity; Eliminate manual processes; Reduce manual effort; Reduce errors; Increase scalability

Industry & Context.

Healthcare and Benefits
Problems you'll solve

Problem-solving; Solution-driven mindset; Translate ambiguity

What They're Looking For.

Must Have

4-5 years experience in automation, 4-5 years experience in scripting-heavy operations, 4-5 years experience in process improvement, 4-5 years experience in data engineering-adjacent work, Strong Python skills, Strong SQL skills, Experience writing clean code, Experience writing maintainable code, Experience working with APIs, Experience handling errors, Experience handling edge cases, Experience automating multi-step workflows, Experience integrating systems, Experience moving data between systems, Experience working with non-technical stakeholders, Experience documenting processes, Experience designing solutions, Experience with insurance data, Experience with healthcare data, Experience with benefits data, Experience with claims data, Experience with commissions data, Experience with billing data, Experience with eligibility data, Experience with carrier files, Experience with CRM data, Experience with member data, Experience with agent data, Experience translating business questions, Experience translating pain points, Experience with clear requirements, Experience with technical deliverables, Ability to own projects independently, Ability to keep stakeholders aligned, Strong communication skills, Excellent problem-solving skills, Proactive mindset, Solution-driven mindset, Ability to thrive in fast-paced environment, Ability to thrive in high-growth environment, Ability to manage multiple priorities

Nice to Have

Hands-on experience building with AI tools, Experience using Claude for automations, Experience using ChatGPT for automations, Experience building LLM-powered workflows, Experience building LLM-powered agents, Experience building LLM-powered automations, Experience with workflow automation tooling, Experience with orchestration tooling, Experience with RPA platforms, Familiarity with version control, Familiarity with testing, Familiarity with code review, Hands-on experience with BigQuery, Experience with other databases, SQL to read from source systems, SQL to write to source systems, Experience with Fivetran, Experience with ELT tooling, Experience with ETL tooling, Familiarity with data governance, Familiarity with data privacy, Familiarity with data compliance, Familiarity with regulated data environments, Comfort working with imperfect data, Experience creating clarity from ambiguity, Familiarity with BI tools

What You'll Do.

Own cross-functional automation projects

Partner with stakeholders

Deliver durable solutions

Understand existing processes

Document current-state workflows

Identify where time is lost

Identify where errors are introduced

Quantify cost of status quo

Design elegant automation solutions

Translate processes into designs

Identify automation opportunities

Choose automation approach

Account for edge cases

Account for failure modes

Develop AI-powered workflows

Use AI tools to build

Design automations with AI

Build automations with AI

Handle AI errors gracefully

Translate business ambiguity

Lead stakeholder discovery

Convert complaints into deliverables

Track throughput gained

Prioritize opportunities

Troubleshoot automations

Fix broken automations

Raise bar for Data team

Contribute to coding standards

Contribute to documentation

Contribute to testing practices

Contribute to reusable building blocks

Free team from manual requests

How You'll Work.

Team & Collaboration

Cross-functional stakeholders; Operations; Member Care; Finance; Product; Engineering; Leadership; Data team

Communication Scope

Technical communication; Non-technical communication

Process & Methodology

Project ownership, Stakeholder alignment

Full Job Description

Rockstar is recruiting for a fast-growing company that is a leader in the healthcare and benefits space, helping members navigate complex claims, billing, and eligibility with ease. They are a mission-driven organization that values **operational excellence, data-driven decision-making, and eliminating inefficiencies through automation**. This role is a key part of their Data team, focused on building reliable, scalable solutions that reduce manual work and improve accuracy across the organization. ### Summary The client is seeking an **Operations Engineer** to join their Data team as a strong mid-level individual contributor. This role is built for someone who can own ambiguous business problems, partner directly with cross-functional stakeholders, and turn tedious, error-prone, time-consuming manual work into **elegant, reliable automations**. Rather than building models, dashboards, and metrics, the successful candidate will spend their time deeply understanding how work actually gets done across the organization, documenting those processes, and designing and building solutions that meaningfully increase productivity. They will work primarily in **SQL, Python** and across **APIs, scripting, and workflow automation tooling** , and they will lean heavily on **Claude and other AI tools** — not just to move faster, but as core building blocks for the automations they ship. This role is **not a people-management role**. It is a hands-on IC role for someone who wants to find the most painful manual processes at the client and make them disappear. ### Essential Duties And Responsibilities * **Own cross-functional automation projects.** Partner with Operations, Member Care, Finance, Product, Engineering and leadership to understand painful manual processes, define requirements, and deliver durable solutions that eliminate or dramatically reduce that work. * **Deeply understand and document existing processes.** Sit with stakeholders, map current-state workflows step by

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