Ruby Labs

tech

Operations&DigitalContentSpecialist:LegalTemplatesandForms

Toronto, Ontario, Canada; Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Operations & Digital Content Specialist: Legal Templates and Forms at Ruby Labs. Skills: CMS platforms, Adobe Acrobat, structured content, conditional logic. building and managing the document content that powers our product. formatting source PDF forms into clean, fillable documents in Adobe Acrobat”

What You'll Achieve.

building and scaling a high-growth D2C document automation product used by hundreds of thousands of customers globally; keep the document library accurate, structured, and growing; ensure agreement templates are accurate, modular, and scalable; Use AI tools to accelerate content prep, formatting, and CMS operations wherever possible

Industry & Context.

tech
Problems you'll solve

logical thinking

Eligibility Requirements

located within approximately ± 4 hours of CET

What They're Looking For.

Must Have

2–4 years of experience in content operations, technical content management, product ops, or a similar hands-on role, Strong, hands-on experience with CMS platforms, Hands-on expertise with Adobe Acrobat for preparing fillable PDF forms, logical thinking, Excellent organizational and documentation skills, Highly proactive, resourceful, and self-directed

Nice to Have

Payload strongly preferred, Experience with legal, tax, or administrative document content, Background working with structured content systems, taxonomies, or templated content platforms, Familiarity with conditional logic, form builders, or document automation tools, Experience working in D2C SaaS, LegalTech, or document/utility products, Familiarity with international markets and multi-jurisdiction content

What You'll Do.

building and managing the document content that powers our product

formatting source PDF forms into clean

fillable documents in Adobe Acrobat

building the modular content blocks and conditional logic that power our agreement generation flows in our CMS (Payload)

keeping the document library accurate

Source and download official forms (tax

business) across multiple countries

Prepare and format them into clean

fillable PDF forms in Adobe Acrobat

Ensure forms render correctly across desktop and mobile

and behave consistently in our editor

Audit existing forms and continuously improve quality

Build and maintain modular content blocks

and conditional logic in our CMS (Payload)

Translate legal and product requirements into structured content models

and metadata across the content library

Coordinate with engineering when content models or integrations need updating

well-organized library of forms and templates

Collaborate with the legal content team to ensure agreement templates are accurate

Help prioritize new forms and templates based on market demand and product priorities

Use AI tools to accelerate content prep

and CMS operations wherever possible

How You'll Work.

Team & Collaboration

Work closely with Product, Engineering, and the legal content team; Coordinate with engineering when content models or integrations need updating; Collaborate with the legal content team

Process & Methodology

drive projects forward without needing constant direction

Full Job Description

ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We're building and scaling a high-growth D2C document automation product used by hundreds of thousands of customers globally. Users come to us to find, fill, and generate documents — tax forms, legal templates, agreements, and more — across multiple markets and use cases. We're looking for a Forms & Templates Operations Specialist to take ownership of building and managing the document content that powers our product. This is a hands-on, technical content role that sits at the intersection of CMS work, PDF preparation, and structured content logic. You'll be responsible for formatting source PDF forms into clean, fillable documents in Adobe Acrobat, and for building the modular content blocks and conditional logic that power our agreement generation flows in our CMS (Payload). You'll work closely with Product, Engineering, and the legal content team to keep the document library accurate, structured, and growing. KEY RESPONSIBILITIES PDF Forms Preparation - Source and download official forms (tax, legal, administrative, business) across multiple countries. - Prepare and format them into clean, fillable PDF forms in Adobe Acrobat — proper field types, alignment, tab order, validations, and styling. - Ensure forms render correctly across desktop and mobile, and behave consistently in our editor. - Audit existing forms and continuously improve quality, fillability, and consistency. CMS & Agreement Logic - Build and maintain modular content blocks, clauses, and conditional logic in our CMS (Payload) that power our agreement generation flows. - Translate legal and p

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