Patterns Behavioral Services, Inc.

Mental Health Care

OperationsCoordinator(PartTime)

$31–45k ~AI est. Dearborn, Michigan, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Operations Coordinator (Part Time) at Patterns Behavioral Services, Inc.. Skills: Scheduling, Administrative support, Customer service. Open building. Perform daily call outs”

Industry & Context.

Mental Health Care
Problems you'll solve

Problem solving; Critical thinking

Eligibility Requirements

Background and fingerprint clearance, Cleared TB test

What They're Looking For.

Must Have

Reliable means of transportation, Completion of First Aid and CPR training within 30 days of hiring, Background and fingerprint clearance, Cleared TB test

Nice to Have

Bachelor's degree in a relevant field, Experience or interest working with individuals with disabilities, Experience in administrative role

What You'll Do.

Perform daily call outs

Provide intake assistance

Provide authorization assistance

Answer scheduling emails

Audit DWINH OPS forms

Audit Patterns East Excel Sheets

Organize drive folders and files

and correct risks/compliance concerns

Work with other departments for timely paperwork completion

Assist in completion of accreditation tasks

Complete work accurately and timely

Provide excellent customer service

Maintain office supply inventory

Maintain a presentable environment

Complete client file requests

Gather paperwork requests

Maintain positive working relationships

Maintain confidentiality of Personal Health Information

Perform other responsibilities as assigned

How You'll Work.

Team & Collaboration

Operations Managers; Other departments; Client Service Management team; Staff; Clinical team; Management; Customers; Families; Third party stakeholders

Communication Scope

Oral communication; Written communication

Full Job Description

**Do you have scheduling and office management experience? Do you want to help children thrive? If you said yes, come and join our admin team supporting passionate behavior therapy professionals as they provide treatment to children and families in our community! As the Operations Coordinator for our Dearborn clinic, you will assist the Clinical Director in managing the administrative functions that keep our services running smoothly! Make a difference in the lives of children and the staff who support them daily!** _**Part time availability required:**_ _**Monday-Friday**_ _7:15am-12:15pm_ _**& Saturday: **__10am-2pm (as needed)_ **Operations Coordinator Responsibilities:** **Daily Duties:** -Opening Building -Daily Call outs (due by 8:15am) -Intake Assistance -Authorization Assistance -Answers scheduling emails pertaining to DWINH, Intake or Auths **Weekly Duties** -Audit DWINH OPS forms -Audit Patterns East Excel Sheets **Administrative Support:** * Partners with Operations Managers for drive folder and file organization * Evaluate, report and correct risks/compliance concerns * Work with other departments for timely paperwork and task completion * Assists in the completion of accreditation tasks and responsibilities * Completes work accurately and timely, meeting deadlines **Customer Care:** * Provide excellent customer service to clients, external and internal business partners * Maintains office supply inventory as needed. * Maintains a presentable environment for our clients, their families, and staff including daily sanitation and upkeep as needed * Completes or assists in the completion of client file requests * Partners with the Client Service Management team to assist in gathering paperwork requests (authorizations, consents, Explanation of Benefits, etc.) **Core Values:** * Maintains positive, productive, and collaborative working relationships with staff, clinical team, management, and customers including families and third party stakeholders. * Maintai

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