Patterns Behavioral Services, Inc.
Mental Health Care
OperationsCoordinator(PartTime)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Operations Coordinator (Part Time) at Patterns Behavioral Services, Inc.. Skills: Scheduling, Administrative support, Customer service. Open building. Perform daily call outs”
Industry & Context.
Problem solving; Critical thinking
Background and fingerprint clearance, Cleared TB test
What They're Looking For.
Must Have
Reliable means of transportation, Completion of First Aid and CPR training within 30 days of hiring, Background and fingerprint clearance, Cleared TB test
Nice to Have
Bachelor's degree in a relevant field, Experience or interest working with individuals with disabilities, Experience in administrative role
What You'll Do.
Perform daily call outs
Provide intake assistance
Provide authorization assistance
Answer scheduling emails
Audit DWINH OPS forms
Audit Patterns East Excel Sheets
Organize drive folders and files
and correct risks/compliance concerns
Work with other departments for timely paperwork completion
Assist in completion of accreditation tasks
Complete work accurately and timely
Provide excellent customer service
Maintain office supply inventory
Maintain a presentable environment
Complete client file requests
Gather paperwork requests
Maintain positive working relationships
Maintain confidentiality of Personal Health Information
Perform other responsibilities as assigned
How You'll Work.
Team & Collaboration
Operations Managers; Other departments; Client Service Management team; Staff; Clinical team; Management; Customers; Families; Third party stakeholders
Communication Scope
Oral communication; Written communication
Full Job Description
**Do you have scheduling and office management experience? Do you want to help children thrive? If you said yes, come and join our admin team supporting passionate behavior therapy professionals as they provide treatment to children and families in our community! As the Operations Coordinator for our Dearborn clinic, you will assist the Clinical Director in managing the administrative functions that keep our services running smoothly! Make a difference in the lives of children and the staff who support them daily!** _**Part time availability required:**_ _**Monday-Friday**_ _7:15am-12:15pm_ _**& Saturday: **__10am-2pm (as needed)_ **Operations Coordinator Responsibilities:** **Daily Duties:** -Opening Building -Daily Call outs (due by 8:15am) -Intake Assistance -Authorization Assistance -Answers scheduling emails pertaining to DWINH, Intake or Auths **Weekly Duties** -Audit DWINH OPS forms -Audit Patterns East Excel Sheets **Administrative Support:** * Partners with Operations Managers for drive folder and file organization * Evaluate, report and correct risks/compliance concerns * Work with other departments for timely paperwork and task completion * Assists in the completion of accreditation tasks and responsibilities * Completes work accurately and timely, meeting deadlines **Customer Care:** * Provide excellent customer service to clients, external and internal business partners * Maintains office supply inventory as needed. * Maintains a presentable environment for our clients, their families, and staff including daily sanitation and upkeep as needed * Completes or assists in the completion of client file requests * Partners with the Client Service Management team to assist in gathering paperwork requests (authorizations, consents, Explanation of Benefits, etc.) **Core Values:** * Maintains positive, productive, and collaborative working relationships with staff, clinical team, management, and customers including families and third party stakeholders. * Maintai
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