USPack
logistics
OperationsCoordinator
Neural analysis suggests this role is
optimal for Entry candidates.
“Operations Coordinator at USPack. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. ensure all company goals are met for a particular operation(s) and client(s). participate in the contracting activities associated with Independent Contractors (IC’s)”
What You'll Achieve.
ensure all company goals are met for a particular operation(s) and client(s); ensure all routes are covered, IC check-in is complete and communicated to the customer, and that routes run on time; ensure customer requested delivery times are being met; ensure IC’s are providing services in the vehicle type requested by the customer; ensure compliance with IC log in process and EC-mobile; ensure IC’s are providing contracted delivery services in compliance with customer regulations; ensure IC’s are providing services in a uniform shirt with visible ID badge, as required by customers for identification and security purposes; make it happen and we measure it
Industry & Context.
proactive problem solvers; assist with issues they may encounter while under dispatch; restructure routes as requested by the customer, to ensure on-time execution
Must maintain valid driver’s license and clean, functional vehicle, Ability to lift up to 50 pounds on occasion, Ability to work overtime as necessary, Available to work extra hours, weekends, and holidays preferred
What They're Looking For.
Must Have
Basic MS Office Programs (Outlook, Excel, and Word) experience required, Proactive and resourceful, Ability to work effectively in a fast-paced environment, Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven, Must maintain valid driver’s license and clean, functional vehicle, Ability to develop and maintain meaningful business relationships with customers, Ability to lift up to 50 pounds on occasion, Ability to work overtime as necessary
Nice to Have
Six Sigma Green Belt Certification preferred
What You'll Do.
ensure all company goals are met for a particular operation(s) and client(s)
participate in the contracting activities associated with Independent Contractors (IC’s)
monitor to ensure all routes are covered
IC check-in is complete and communicated to the customer
and that routes run on time
create route pursuant to customer requirements
ensure IC that accepted dispatch provides the delivery services
and communicate changes to dispatch department and IC’s as needed
monitor dispatch board to ensure customer requested delivery times are being met
communicate any delays and/or problems to the customer and dispatch department
ensure IC’s are providing services in the vehicle type requested by the customer
ensure compliance with IC log in process and EC-mobile
work directly with IC’s to assist with issues they may encounter while under dispatch
assist in arranging for STAT coverage for customers
restructure routes as requested by the customer
to ensure on-time execution
ensure IC’s are providing contracted delivery services in compliance with customer regulations
assist with contracting of IC’s as needed
complete daily service reports as required by the customer
create and process administrative reports and paperwork as directed
follow up with IC’s to ensure their paperwork is up to date
ensure IC’s are providing services in a uniform shirt with visible ID badge
as required by customers for identification and security purposes
How You'll Work.
Team & Collaboration
cross-functional coordination; collaboration; work side-by-side, building momentum and measurable progress at every step along a shared path to success
Communication Scope
communicate changes to dispatch department and IC’s as needed; communicate any delays and/or problems to the customer and dispatch department; develop and maintain meaningful business relationships with customers; uncommon communication
Process & Methodology
Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven
Full Job Description
## Description USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help our customers win. Find out more at: www.gouspack.com At USPack, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! USPack’s Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays USPack’s Benefits for Part Time positions include: • 401(K) • Paid Sick Time This position provides overall coordination to ensure all company goals are met for a particular operation(s) and client(s). This position is responsible to participate in the contracting activities associated with Independent Contractors (IC’s) that provide delivery equipment and transport products from our clients’ location(s) to designated locations as requested by the customer. This is an entry level position. To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perfor
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