Pavago
Staffing and Recruiting
OperationsCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Operations Coordinator at Pavago. Skills: Process coordination, Data management, Vendor coordination, Cross-department support. Track workflows and operational tasks. Ensure operational processes are completed”
What You'll Achieve.
On-time completion of workflows; On-time completion of tasks; Accuracy of KPI reporting; Reliability of KPI reporting; Accuracy of dashboards; Reliability of dashboards; Vendor coordination effectiveness; Partner coordination effectiveness; SOPs consistently updated; Operational documentation consistently updated; Audit-ready documentation; Reduction in workflow bottlenecks; Reduction in operational inefficiencies; Positive stakeholder feedback
Industry & Context.
Operational problems
What They're Looking For.
Must Have
2+ years operations experience, 2+ years coordination experience, 2+ years project support experience, 2+ years business operations experience, Proficiency in Microsoft Office, Proficiency in Google Workspace, Experience with CRM systems, Experience with ERP systems, Experience with operational systems, Excel skills, Google Sheets skills, Written English communication skills, Verbal English communication skills, Organizational abilities, Time-management abilities
Nice to Have
Experience with process improvement methodologies, Experience building SOPs, Experience building trackers, Experience building operational documentation, Familiarity with project management tools, Familiarity with collaboration tools, Exposure to reporting tools, Exposure to data visualization tools
What You'll Do.
Track workflows and operational tasks
Ensure operational processes are completed
Escalate issues proactively
Support cross-functional execution
Maintain operational consistency and accountability
Maintain operational dashboards
Generate weekly and monthly KPI reports
Ensure reporting accuracy
Monitor operational metrics
Surface trends or risks to management
Support leadership with ad hoc reporting
Support leadership with operational analysis
Maintain and update SOPs
Maintain and update compliance documentation
Organize digital documentation
Ensure records remain audit-ready
Ensure records remain accessible
Ensure records remain properly maintained
Standardize operational workflows
Standardize documentation practices
Coordinate with vendors and external partners
Escalate vendor delays or issues
Maintain organized records of vendor communication
Maintain organized records of vendor documentation
Coordinate recurring operational tasks
Coordinate cross-functional projects
Follow up on action items
Maintain accountability across teams
Support leadership with research
Support leadership with scheduling
Support leadership with reporting
Support leadership with operational initiatives
Improve communication between departments
Improve workflow visibility between departments
Ensure operational processes follow internal standards
Ensure operational processes follow compliance requirements
Maintain accurate operational logs
Maintain accurate trackers
Maintain accurate audit documentation
Support quality control
Support operational consistency
How You'll Work.
Team & Collaboration
Across departments; With stakeholders; Between departments
Communication Scope
Written English; Verbal English
Process & Methodology
Project support
Full Job Description
### **Operations Coordinator** **Position Type:** Full-Time, Remote **Working Hours:** U.S. Client Business Hours **Location:** Remote (LATAM, South Africa, Pakistan, Eastern Europe Preferred) ### **About the Role** Our client is seeking a highly organized and execution-focused Operations Coordinator to support day-to-day business operations across multiple departments. This role is responsible for ensuring workflows stay organized, operational tasks are completed on time, records remain accurate, and leadership has visibility into performance and priorities. The Operations Coordinator serves as a central point of coordination between teams, helping improve efficiency, accountability, and communication across the organization. This role is ideal for someone who thrives in structured environments, enjoys solving operational problems, and can balance recurring workflows with fast-moving priorities. ### **Responsibilities** ### **Process Coordination** • Track workflows and operational tasks across departments including finance, HR, customer service, logistics, marketing, and operations • Ensure operational processes are completed according to timelines and SOPs • Identify bottlenecks, delays, or inefficiencies and escalate issues proactively • Support cross-functional execution by coordinating timelines, deliverables, and follow-ups • Help maintain operational consistency and accountability across teams ### **Data Management & Reporting** • Maintain operational dashboards, trackers, and databases • Generate weekly and monthly KPI reports related to productivity, workflow efficiency, utilization, and operational performance • Ensure reporting accuracy, consistency, and timely delivery to leadership • Monitor operational metrics and surface trends or risks to management • Support leadership with ad hoc reporting and operational analysis ### **Documentation & SOP Management** • Maintain and update SOPs, workflows, operational guides, and compliance documentation • Organi
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