Pavago
Staffing and Recruiting
OperationsCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Operations Coordinator at Pavago. Skills: Process coordination, Data management, Documentation management, Vendor coordination. Track workflows and operational tasks. Ensure operational processes are completed”
What You'll Achieve.
Ensure workflows stay organized; Operational tasks are completed on time; Records remain accurate; Leadership has visibility into performance and priorities; Improve efficiency, accountability, and communication; On-time completion of operational workflows; Accuracy and reliability of KPI reporting; Vendor and partner coordination effectiveness; SOPs and operational documentation consistently updated; Reduction in workflow bottlenecks; Positive stakeholder feedback
Industry & Context.
Solving operational problems; Identify bottlenecks, delays, or inefficiencies and escalate issues proactively; Analytical mindset; Identify issues before they escalate; Resolve operational blockers
What They're Looking For.
Must Have
2+ years of experience in operations, coordination, project support, or business operations roles, Proficiency in Microsoft Office and Google Workspace, Experience working with CRM, ERP, or operational systems (Salesforce, HubSpot, NetSuite, or similar), Excel or Google Sheets skills including dashboards, pivot tables, tracking systems, and reporting, Excellent written and verbal English communication skills, Organizational and time-management abilities
Nice to Have
Experience with process improvement methodologies (Lean, Six Sigma, Kaizen, or similar), Background building SOPs, trackers, and operational documentation, Familiarity with project management and collaboration tools such as Asana, ClickUp, Monday.com, or Notion, Exposure to reporting and data visualization tools such as Power BI, Tableau, or Looker, Experience supporting fast-moving startups, agencies, SaaS companies, or service businesses
What You'll Do.
Track workflows and operational tasks
Ensure operational processes are completed
Support cross-functional execution
Help maintain operational consistency
Maintain operational dashboards
Generate weekly and monthly KPI reports
Ensure reporting accuracy
Monitor operational metrics
Support leadership with ad hoc reporting
Maintain and update SOPs
Organize digital documentation
Ensure records remain audit-ready
Help standardize operational workflows
Coordinate with vendors and external partners
and operational requests
Maintain organized records of vendor communication
Coordinate recurring operational tasks
Follow up on action items
Support leadership with research
Help improve communication and workflow visibility
Ensure operational processes follow internal standards
Maintain accurate operational logs
Support quality control
How You'll Work.
Team & Collaboration
Serve as a central point of coordination between teams; Improve efficiency, accountability, and communication across the organization; Coordinate across departments and stakeholders; Coordinate recurring operational tasks and cross-functional projects; Follow up on action items and maintain accountability across teams; Improve communication and workflow visibility between departments
Communication Scope
Excellent written and verbal English communication skills; Communicator comfortable coordinating across departments and stakeholders
Process & Methodology
Coordination of timelines, deliverables, and follow-ups, Managing multiple workflows simultaneously, Balancing structured recurring tasks with ad hoc operational needs, Familiarity with project management tools
Full Job Description
### **Operations Coordinator** **Position Type:** Full-Time, Remote **Working Hours:** U.S. Client Business Hours **Location:** Remote (LATAM, South Africa, Pakistan, Eastern Europe Preferred) ### **About the Role** Our client is seeking a highly organized and execution-focused Operations Coordinator to support day-to-day business operations across multiple departments. This role is responsible for ensuring workflows stay organized, operational tasks are completed on time, records remain accurate, and leadership has visibility into performance and priorities. The Operations Coordinator serves as a central point of coordination between teams, helping improve efficiency, accountability, and communication across the organization. This role is ideal for someone who thrives in structured environments, enjoys solving operational problems, and can balance recurring workflows with fast-moving priorities. ### **Responsibilities** ### **Process Coordination** • Track workflows and operational tasks across departments including finance, HR, customer service, logistics, marketing, and operations • Ensure operational processes are completed according to timelines and SOPs • Identify bottlenecks, delays, or inefficiencies and escalate issues proactively • Support cross-functional execution by coordinating timelines, deliverables, and follow-ups • Help maintain operational consistency and accountability across teams ### **Data Management & Reporting** • Maintain operational dashboards, trackers, and databases • Generate weekly and monthly KPI reports related to productivity, workflow efficiency, utilization, and operational performance • Ensure reporting accuracy, consistency, and timely delivery to leadership • Monitor operational metrics and surface trends or risks to management • Support leadership with ad hoc reporting and operational analysis ### **Documentation & SOP Management** • Maintain and update SOPs, workflows, operational guides, and compliance documentation • Organi
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