OperationsCoordinator

**Do you have scheduling and office management experience? Do you want to help children thrive? If you said yes, come and join our admin team supporting passionate behavior therapy professionals as they provide treatment to children and families in our community! As the Operations Coordinator for our Cary clinic, you will assist the Clinical Director in managing the administrative functions that keep our services running smoothly! Make a difference in the lives of children and the staff who support them daily!** **Operations Coordinator Responsibilities:** **Scheduling:** * Maintains Client CentralReach labels as it pertains to their assigned clinics * Documents communication and cancellations accurately and in timely manner * Maintains accurate schedules along with staff and client availability for assigned locations * Generates scheduling and billing reports and maintains assigned clinic lists * Works with the clinical team to ensure timely session conversion and signatures * If coverage is needed, assist or fill in for administrative support **Administrative Support:** * Partners with Operations Managers for drive folder and file organization * Evaluate, report and correct risks/compliance concerns * Work with other departments for timely paperwork and task completion * Assists in the completion of accreditation tasks and responsibilities * Completes work accurately and timely, meeting deadlines **Customer Care:** * Provide excellent customer service to clients, external and internal business partners * Maintains office supply inventory as needed. * Maintains a presentable environment for our clients, their families, and staff including daily sanitation and upkeep as needed * Completes or assists in the completion of client file requests * Partners with the Client Service Management team to assist in gathering paperwork requests (authorizations, consents, Explanation of Benefits, etc.) **Core Values:** * Maintains positive, productive, and collaborative working r