NineStar Connect
utility services
OperationsCoordinator
Neural analysis suggests this role is
optimal for entry candidates.
“Operations Coordinator at NineStar Connect. Skills: Administrative support, Clerical support, Cross-functional support. Act as primary contact for utility services. Assist members, developers, and contractors with inquiries”
What You'll Achieve.
Ensuring continuity for members; Ensuring efficiency for members; Ensuring exceptional service for members; Ensuring continuity for communities; Ensuring efficiency for communities; Ensuring exceptional service for communities
Industry & Context.
Troubleshooting security systems
What They're Looking For.
Must Have
High school diploma or equivalent experience, Proficiency in Microsoft Office (Word, Excel, Outlook), Ability to manage multiple tasks, Meet deadlines, Work independently
Nice to Have
Experience in utilities or customer relations
What You'll Do.
Act as primary contact for utility services
and contractors with inquiries
Assist with scheduling
Assist with paperwork
Maintain department files
Maintain department records
Maintain department reports
Update workflows in iVUE system
Manage workflows in iVUE system
Support billing processes
Assist with security system documentation
Assist with security system troubleshooting
Assist with security system customer communications
Provide back-up coverage for Engineering
Provide back-up coverage for Operations
Provide back-up coverage for Water
Provide back-up coverage for Wastewater
Create service orders
Coordinate with field staff
Promote positive work environment
Maintain positive work environment
Promote safe work environment
Maintain safe work environment
Promote collaborative work environment
Maintain collaborative work environment
How You'll Work.
Team & Collaboration
Cross-functional role; Back-up support
Communication Scope
Interact professionally with customers; Interact professionally with developers; Interact professionally with contractors
Full Job Description
NineStar Connect is an innovative community-minded, communications, energy, water, and sewer cooperative. We provide the infrastructure that empowers thoughtful development and improves quality of place in Central Indiana. We believe that no matter where you choose to live or work, you should have access to high quality utility services that allow you an opportunity to thrive. Career Development: - We value employees that have a desire to learn and provide reimbursement funds for continuing education. We’re also committed to in-house training and ongoing development. Company Benefits: - At NineStar Connect we offer a competitive array of benefits that include medical, dental, and vision insurance, 401k matching, paid parental leave, short term disability, long term disability, and life insurance along with profit sharing and various service discounts. Wellness: - We offer a variety of wellness programs with paid incentives as well as on-site fitness centers available at each office location. Core Values: - We’re guided by our core values - Act with Integrity, Embrace Differences, Committed to Community, Be Innovative, Make Each Day Meaningful, and Seek Quality Results and we’re looking for team members who share these values! NineStar Connect is seeking an organized and service-oriented Operations Coordinator to provide administrative and clerical support for our utility services. While the primary focus of this position will be on Engineering, the Operations Coordinator will also provide back-up support for Operations, Water, and Wastewater whenever other Coordinators are out of the office. This cross-functional role is key in ensuring continuity, efficiency, and exceptional service for our members and communities. What You’ll Do * Act as a primary contact for NineStar’s utility services, assisting members, developers, and contractors with inquiries, scheduling, and paperwork. * Maintain department files, records, and reports, including engineering estimates, permi
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