NineStar Connect

utility services

OperationsCoordinator

$42–58k ~AI est. Greenfield, Indiana, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Operations Coordinator at NineStar Connect. Skills: Administrative support, Clerical support, Cross-functional support. Act as primary contact for utility services. Assist members, developers, and contractors with inquiries”

What You'll Achieve.

Ensuring continuity for members; Ensuring efficiency for members; Ensuring exceptional service for members; Ensuring continuity for communities; Ensuring efficiency for communities; Ensuring exceptional service for communities

Industry & Context.

utility services
Problems you'll solve

Troubleshooting security systems

What They're Looking For.

Must Have

High school diploma or equivalent experience, Proficiency in Microsoft Office (Word, Excel, Outlook), Ability to manage multiple tasks, Meet deadlines, Work independently

Nice to Have

Experience in utilities or customer relations

What You'll Do.

Act as primary contact for utility services

and contractors with inquiries

Assist with scheduling

Assist with paperwork

Maintain department files

Maintain department records

Maintain department reports

Update workflows in iVUE system

Manage workflows in iVUE system

Support billing processes

Assist with security system documentation

Assist with security system troubleshooting

Assist with security system customer communications

Provide back-up coverage for Engineering

Provide back-up coverage for Operations

Provide back-up coverage for Water

Provide back-up coverage for Wastewater

Create service orders

Coordinate with field staff

Promote positive work environment

Maintain positive work environment

Promote safe work environment

Maintain safe work environment

Promote collaborative work environment

Maintain collaborative work environment

How You'll Work.

Team & Collaboration

Cross-functional role; Back-up support

Communication Scope

Interact professionally with customers; Interact professionally with developers; Interact professionally with contractors

Full Job Description

NineStar Connect is an innovative community-minded, communications, energy, water, and sewer cooperative. We provide the infrastructure that empowers thoughtful development and improves quality of place in Central Indiana. We believe that no matter where you choose to live or work, you should have access to high quality utility services that allow you an opportunity to thrive. Career Development: - We value employees that have a desire to learn and provide reimbursement funds for continuing education. We’re also committed to in-house training and ongoing development. Company Benefits: - At NineStar Connect we offer a competitive array of benefits that include medical, dental, and vision insurance, 401k matching, paid parental leave, short term disability, long term disability, and life insurance along with profit sharing and various service discounts. Wellness: - We offer a variety of wellness programs with paid incentives as well as on-site fitness centers available at each office location. Core Values: - We’re guided by our core values - Act with Integrity, Embrace Differences, Committed to Community, Be Innovative, Make Each Day Meaningful, and Seek Quality Results and we’re looking for team members who share these values! NineStar Connect is seeking an organized and service-oriented Operations Coordinator to provide administrative and clerical support for our utility services. While the primary focus of this position will be on Engineering, the Operations Coordinator will also provide back-up support for Operations, Water, and Wastewater whenever other Coordinators are out of the office. This cross-functional role is key in ensuring continuity, efficiency, and exceptional service for our members and communities. What You’ll Do * Act as a primary contact for NineStar’s utility services, assisting members, developers, and contractors with inquiries, scheduling, and paperwork. * Maintain department files, records, and reports, including engineering estimates, permi

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